Germain Mazda West

(202 reviews)
1345 Automall Parkway, Columbus, OH 43228
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00pm–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
New (614) 954-4578 (614) 954-4578
Used (614) 465-4135 (614) 465-4135
Service (614) 465-4136 (614) 465-4136

Reviews

(202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Mazda West from DealerRater.

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I asked for Camron specifically because of previous

September 26, 2025
By kbck1221 on DealerRater

Verified Customer

I asked for Camron specifically because of previous dealings ! He did a great job and I'll buy from him again!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I asked for Camron specifically because of previous

September 26, 2025
By kbck1221 on DealerRater

Verified Customer

I asked for Camron specifically because of previous dealings ! He did a great job and I'll buy from him again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Great service, Left in the exact car I wanted and I am

September 23, 2025
By reidhall3 on DealerRater

Great service, Left in the exact car I wanted and I am very happy with it!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave Germain Mazda West a wonderful review. Enjoy your new car!

Amazing service ,very professional!

September 17, 2025
By TIFFBALL00 on DealerRater

Verified Customer

Amazing service ,very professional! I truly feel that everyone that I dealt with really cares about the customer

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  • Overall experience 5.0
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Dealer response

We love to hear that our team made such a positive impression! Thank you for choosing Germain Mazda West and sharing your feedback. See you next time!

My experience was solely with the service department

September 16, 2025
By Piano Girl on DealerRater

Verified Customer

My experience was solely with the service department staff at Germain Mazda West, who was courteous and friendly: I worked with specifically Ron and Jessica. And they were very attentive to my needs.

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0 people out of 0 found this review helpful.
Dealer response

We're grateful for your kind words about Ron, Jessica, and the rest of the team! It's fantastic to hear you received such attentive service. Thank you for choosing Germain Mazda West! Safe travels!

Consumer response

My experience was solely with the Service Department. And they were great!

Great team.

September 14, 2025
By DUSTINBAKER33 on DealerRater

Verified Customer

Great team. Quick and easy sales team that seems to push for reasonable deals. Highly recommend!

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  • Overall experience 5.0
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Dealer response

Thank you for the fantastic review of Germain Mazda West!

Mazda staff were very helpful and understanding.

September 9, 2025
By EAM_1181 on DealerRater

Verified Customer

Mazda staff were very helpful and understanding. Skylar helped us pick a great vehicle for our family! We appreciate all of their help and for the experience!!

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Dealer response

We’re happy to hear Skylar and our team helped you find the right family vehicle! Thank you for choosing Germain Mazda West. We wish you many safe and happy miles ahead!

Fit me in last minute, I left in a clean car in around an

September 7, 2025
By Jpbechtel2323 on DealerRater

Fit me in last minute, I left in a clean car in around an hour

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words. We look forward to seeing you again at Germain Mazda West!

Had a few issues which were resolved.

September 4, 2025
By LROEDERER1957 on DealerRater

Verified Customer

Had a few issues which were resolved. Great staff including sales service and managers. Exceptional

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Dealer response

Thank you for your patience and trust in our team! We're so glad to hear you had a great experience. We look forward to doing business with you in the future. - The Germain Mazda West Team

I dealt with Conor O’Leary.

August 29, 2025
By Cyndiff on DealerRater

Verified Customer

I dealt with Conor O’Leary. He was amazing! Knowledgeable, customer focused and very easy to work with. He made the process of buying a car easy

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Dealer response

Thank you for sharing your awesome feedback about Conor! We hope you absolutely love your new ride. -Germain Mazda West