Reviews
Matt was awesome he made it very painless! We ordered a new expedition tremor and it took four months to get it but Matt kept in touch with progress. Will 100% be sending people in to see Matt and Joe good people!
Matt was awesome he made it very painless! We ordered a new expedition tremor and it took four months to get it but Matt kept in touch with progress. Will 100% be sending people in to see Matt and Joe good people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind remarks and your business! We greatly appreciated your time and enjoyed spending it with you. You know you are welcome to stop in whenever you need our help. Take care and congrats!
I had a good experience at Maurice Ford, Dominic an excellent sales person explained in detail every step of the sale.
I had a good experience at Maurice Ford, Dominic an excellent sales person explained in detail every step of the sale.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome! Just what we like to hear! Thank you very much for choosing Morrie's Okemos Ford and let us know when you need to stop in again!
I loved that they offered free pickup and delivery of my car after servicing it.
I loved that they offered free pickup and delivery of my car after servicing it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that you are happy with your service and we will definitely look forward to helping again. Take care and call us anytime!
Both Able and Joe were helpful and got me the best deal that they could.
Both Able and Joe were helpful and got me the best deal that they could.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Dan! Thanks so much for sharing! Thank you for your business as well and please let us know when you need our help again. :)
I have a 2013 flex with 95k miles so it has required some moderate repair - fuel pump, rear suspension, cv shaft, etc. Morries has done all the work well. Getting parts takes a while but not their fault. I like the 2 year warranty.
I have a 2013 flex with 95k miles so it has required some moderate repair - fuel pump, rear suspension, cv shaft, etc. Morries has done all the work well. Getting parts takes a while but not their fault. I like the 2 year warranty.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind remarks and your business! We are glad to hear that you are happy with your service and we will definitely look forward to helping again. Take care and call us anytime!
Jada was very professional and took care of the recal as well as she did the wheel alignment too
Jada was very professional and took care of the recal as well as she did the wheel alignment too
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, so much for taking the time to leave a review! Your support is greatly appreciated.
Service was quick and easy. Staff was friendly and communicated service and part delivery times quickly
Service was quick and easy. Staff was friendly and communicated service and part delivery times quickly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Oh awesome! We greatly appreciate your kind feedback, as well as your time. Take care and see you again!
Two different salesmen gave me Different prices on an oil change It was all about SALES . Thru must be on commission.
Two different salesmen gave me Different prices on an oil change It was all about SALES . Thru must be on commission.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We appreciate your feedback and understand the importance of effective communication. We're sorry to hear that our customer service didn't meet your expectations, and we'll work on improving this aspect. If you have any further questions or need assistance, please don't hesitate to reach out via text or call.
My question is are your customer service given feedback and asked to change some of there interactions accordingly?
Morries is the best! I wouldn’t go anywhere else! They provide friendly professional service and do the best job of taking care of me and my 2013 Fiesta!
Morries is the best! I wouldn’t go anywhere else! They provide friendly professional service and do the best job of taking care of me and my 2013 Fiesta!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kathy! We appreciate your kind words and are glad to hear about your positive experience. Your loyalty means a lot to us, and we look forward to serving you for years to come!
Service was fast and completed to our satisfaction. Only really spoke with Jada through the process. She is very courteous and great to work with. You should give her a raise and make sure you hold on to her! Very satisfied
Service was fast and completed to our satisfaction. Only really spoke with Jada through the process. She is very courteous and great to work with. You should give her a raise and make sure you hold on to her! Very satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad to hear you had a great experience with our service department and and Jafa was helpful. Your kind words mean a lot to us!