Reviews
Write a reviewShe was the best.she did what she could to get me into a new jeep thank you so much Vanessa I Love it,and thank you Kayleigh Ingram for taking me there and also thank you Kimi for getting me in it to
She was the best.she did what she could to get me into a new jeep thank you so much Vanessa I Love it,and thank you Kayleigh Ingram for taking me there and also thank you Kimi for getting me in it to
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much Sunshine we appreciate your business and you are forever a part of the Auto Gallery Family
They did what they could to get me in that jeep, trust, and believe they did it. I got it, and im loving it ❤️ and thank you, Kayleigh Ingram, for taking me up there.
🚨 **Stay Away – Repeated Bait-and-Switch, Waste of Time** My experience with Auto Gallery Ford just kept getting worse. First visit: I had a confirmed appointment for a 2025 Nissan Altima after multiple calls and texts. I drove an hour to get there, only to be told the car was “in the shop for paint.” No heads-up, even though they confirmed my appointment the same day. That alone was already unacceptable. Since I was already there, I looked at another car. I actually liked it, but we didn’t agree on price, so I left. Then came a full week of follow-ups from their reps. Eventually, they offered a “middle ground” price and asked me to come in next day. Before wasting another trip, I did everything right: * Confirmed my appointment * Confirmed the car was still available * Confirmed the agreed price They said yes to all three. Then I asked for a **bill of sale in writing**. Good thing I did. After multiple follow-ups, they finally sent it — and the price was $2,600 higher than what we had agreed on. When I called them out, the manager’s excuse? “We had to repost the car at a new price.” So let me get this straight: you confirm the price, schedule me to come in within hours, and then quietly change the numbers hoping I show up anyway? If I hadn’t pushed for paperwork, I would’ve driven another hour straight into the same trap again. This isn’t miscommunication anymore — this is a pattern. * They confirm things that aren’t true * They don’t disclose important changes * They rely on you showing up so they can switch the deal Completely unprofessional and a total waste of time. Don’t trust anything unless it’s in writing — and even then, double-check it. Plenty of other dealerships out there. This one isn’t worth the risk.
🚨 **Stay Away – Repeated Bait-and-Switch, Waste of Time** My experience with Auto Gallery Ford just kept getting worse. First visit: I had a confirmed appointment for a 2025 Nissan Altima after multiple calls and texts. I drove an hour to get there, only to be told the car was “in the shop for paint.” No heads-up, even though they confirmed my appointment the same day. That alone was already unacceptable. Since I was already there, I looked at another car. I actually liked it, but we didn’t agree on price, so I left. Then came a full week of follow-ups from their reps. Eventually, they offered a “middle ground” price and asked me to come in next day. Before wasting another trip, I did everything right: * Confirmed my appointment * Confirmed the car was still available * Confirmed the agreed price They said yes to all three. Then I asked for a **bill of sale in writing**. Good thing I did. After multiple follow-ups, they finally sent it — and the price was $2,600 higher than what we had agreed on. When I called them out, the manager’s excuse? “We had to repost the car at a new price.” So let me get this straight: you confirm the price, schedule me to come in within hours, and then quietly change the numbers hoping I show up anyway? If I hadn’t pushed for paperwork, I would’ve driven another hour straight into the same trap again. This isn’t miscommunication anymore — this is a pattern. * They confirm things that aren’t true * They don’t disclose important changes * They rely on you showing up so they can switch the deal Completely unprofessional and a total waste of time. Don’t trust anything unless it’s in writing — and even then, double-check it. Plenty of other dealerships out there. This one isn’t worth the risk.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car