Reviews
amazing service center
I brought my car in for service and was treated like a king. My check engine light came on and they took my car and had it back in about 3 days. The service writer i was working with kept me up to date by calling me and letting me know on my cars status. When i came to pick it up the process was a breeze. I was out the door in about 5 minutes. I give this service center a 5 star plus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
service department #1
i have been a long time customer with Gresham Dodge and I must say they they have always gone way out of there way to ensure the customer is taken care of. Communication from Ken & Jeremy is the way it should be done, very informative and not the run around like other dealers give you. My latest service on my vehicle went like I figured it would, fast, friendly and informative on other services that will needed in the future. To the persons with the Journey, I find it hard that you were just blown off as you say. I have been dealing with Gresham Dodge since 1996 and have never had a bad experience with any service that's has been performed including warrant work. When I leave messages they call me back or the other way around. Maybe your vehicle was worked on by another dealer that you are not saying. Why for the wrong suspension bolt? Anyways I will be seeing Ken and the crew this week for my other vehicle to be serviced this week before my trip to California. Keep up the great customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
fast and friendly
They were friendly and on the ball with my truck. I will be back ! The price was what they had quoted me. Hard to find that these days.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
service mngr
i brought my challenger in to have the front plate installed,which was done successfully. i pointed out a problem i had with a segal leaving a blemish on the paint he had one of hes men take care of it for me,now you cant tell there was ever a blimish. in my opinion the service mngr went above and beyond to make sure i was happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service
well I had a few problems with my 2013 ram and like most I have a lifted truck so 90% of other dodge service departments don't want to work with you because of the lift. Well not only did Gresham dodge work with me they took care of all problems with no questions asked just dropped it off and picked it up a few days later thanks again guys
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
chopp341: Thank you for allowing us the opportunity to work on your rig. We value any and all type of work and are happy to hear from another satisfied customer. Andrew
Outstanding Service
I have been in a couple times for service and have always left with a smile on my face. The service is prompt, reliable, and done in a very reasonible amount of time. I can't say more good things about this service department. I am a customer for life. Thanks again Seth!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank You for sharing, We appreciate the recommendations.
Great service
Always prompt and courteous and my truck is in and out so I can go about my day. My hats off to the Gentleman of Gresham.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bad service
Just called parts and I was routed to service who again routed me back to parts now I've been put on hold for 20 minutes and counting, seems rude, bad form folks.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Andrew Suvanvej. 503.666.2277
Great Car Buying Experience
Will Hatton was amazing! Not only did I get the car I wanted for the payments I wanted, he found me a better rate, got me a fabulous warranty and made the experience simple and non stressful. I will definitely send friends and family to this dealership and will come back myself in the future as well! THANK YOU !!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great group of people !!
Nothing better than buying a new car/truck and going home feeling good about it and the experience. When you had bought a vehicle five years earlier and you go back for another and they not only remember you but it's all the same people working there it really says something about that dealership and it's people !! If looking for a Dodge, Chrysler, Jeep don't bother with anybody else just stop and see these guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
