Reviews
Very quick and clean environment.
Very quick and clean environment. I had a bad experience at Parsons Kia and decided to look elsewhere and as soon as I put in my information for a telluride within minutes I got a call from Syed and told him about my bad experience and he said I'm sorry, let me take care of you and that he did. Within minutes he had everything calculated and sent me how much it would be so I financed through my bank and went and picked the car up. I had to bring my 4 and 3 year old with me and they were all over the place and usually people get frustrated with that however he did not seem to care and even interacted with the kids. Definitely a 5 star from me. We are looking to get another car soon and even though Parsons Kia is just 15 minutes from me I'd rather drive over an hour and come back there and be treated the way I was treated. I was treated just like family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Safford Brown's Manassas Kia
Staff was very knowledgeable and easy to work with.
Staff was very knowledgeable and easy to work with. If they didn't have the answer, they worked to find it. They were flexible and understood our needs, working hard to meet us in the middle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia
I had a great experience.
I had a great experience. With this being my first car, I felt like it was easy, quick, and helpful. I am happy I chose to go through them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia
Great buying experience!
Great buying experience! Easy to deal with. Took the time to explain all of the vehicles features. Would recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Safford Brown's Manassas Kia
The service work was easy to schedule, quickly completed
The service work was easy to schedule, quickly completed and the car was cleaned and washed when I received it. great !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Safford Brown's Manassas Kia
Fast, Efficient, friendly and stayed on top of it
Fast, Efficient, friendly and stayed on top of it throughout the buying process. I told them I wanted a certain color/trim that was unavailable at the time, and a month later they hit me up telling me it was gonna be on their lost in the next few days and did I want to buy it. Special shoutout to Kevin and Jimmy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kevin and Jimmy are pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Safford Brown's Manassas Kia
It’s beyond my expectation.
It’s beyond my expectation. Pedro and Claudia were both awesome. Listened to me and assisted me to get what I needed for my family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, Safford Brown's Manassas Kia
Nice and easy, in and out.
Nice and easy, in and out. Great service and it’s always appreciated. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review! We really appreciate your business. Sincerely, Safford Brown's Manassas Kia
Angel was suuuuper helpful and friendly throughout the
Angel was suuuuper helpful and friendly throughout the whole process. We had some doubts but ended up happy with our purchase!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Safford Brown's Manassas Kia
Most of the employees attitudes were very poor.
Most of the employees attitudes were very poor. We just didn’t feel welcome from the start and they seemed irritated
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Safford Brown's Manassas Kia does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, Safford Brown's Manassas Kia