Reviews
Great service
Jamshid Shams was helpful and nice guy. All process was quick and easy. I would like come back in the future business as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great Experience Buying Car
The process was fast and easy. I was finished with my car purchase in an hour. The sales person was friendly and attentive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Excellent service
Terry (service advisor) should receive a salary increase. She is very customer service oriented. Not even BMW dealers treat you as important as she did.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jesse, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Sales
At first, it was ok with the salesperson, he then was quick during the process. The process then was slow when talking about numbers, then The account manager was a great person.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Great service! Knowledgeable Staff!
Pedro was awesome! Love my new car! I was in and out quickly within just a few hours after test driving and purchasing my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Purchased a K5 GT-Line
Felt personalized, comfortable, low pressure, fun all thanks to our sales associate Syed Shah extra thanks for willingness to answer questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Terry! At Brown's Manassas Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Syed was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
A good example of how dealerships should be!
Very smooth and easy process. Salesman Leo was probably the best Sales person I have ever encountered, he made the whole buying experience delightful and strees free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Isaac, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Leo's efforts have made a difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Excellent Service
Fast and easy to buy from them. They knew what I wanted and didn’t push for more. I will definitely be back to but from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and recommendation, Michael! It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Browns Kia
Leo Conley was excellent - great individual who cares about you and your needs. Best buying experience ever. I would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Brown's Manassas Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006
Service
Excellent service and great customer care very fast turnaround and car was cleaned and service manager walked me to my car and went over the repair so I was confident to leave knowing it was done 100%
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, George Henderson | General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006