Reviews
I actually had two (2) appointments.
I actually had two (2) appointments. One on Tuesday and one on Wednesday. Both were handled by Destinee. Tuesday was my 2023 Kia Sportage- 7500mile checkup. Wednesday was my 2020 Kia Soul-yearly inspection. BEST DEALERSHIP in Northern Virginia. ??????
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!
Best Kia dealership in Northern Virginia. Excellent staff and salesman. Excellent mechanics and only did what had to be done. ( no extra charges) Destinee and Jonathan are both GREAT employees that keep you informed about your vehicle. 🤗😊😊🤗
Great communication and no surprises.
Great communication and no surprises.Work to be performed was clearly explained and was on budget.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Kia Manassas, we look forward to having you as a valued customer for many years to come!
Very good customer service each time.
Very good customer service each time. John was especially good. He walked me out to my car at the end to make sure it looked good. Car wash is awesome! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!
Destinee was amazing.
Destinee was amazing. Super communicative and let me know every step of the way what to expect. Destinee was accurate on length of time for repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.
Everything went smoothly It was been taken care of what
Everything went smoothly It was been taken care of what was needed Just the car wasn't cleaned properly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
Great service coffee, was a nice touch, a shout to the
Great service coffee, was a nice touch, a shout to the car washers good job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Kia Manassas!
The process with Safford Brown Kia Manassas was seamless
The process with Safford Brown Kia Manassas was seamless and fast from scheduling, communication, to having the service completed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
The advisor had lots of knowledge and helpful answers.
The advisor had lots of knowledge and helpful answers. She also kept me up to date on everything that was happening.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jonathan and David were courteous and professional.
Jonathan and David were courteous and professional. The work was done per our conversation. They also checked to see if there were any recalls on my vehicle. I would see them at Stafford Brown Lia in Manassas VA for future work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
They were informative.
They were informative. They took the time to make sure I was comfortable with the car. They listened to me and they were not pushy. Jeanne was a very personable salesperson. I enjoyed working with her
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.