Reviews
Jonathan in awesome in addressing the issues, he is very
Jonathan in awesome in addressing the issues, he is very patient, easy to talk to, and quickly addresses any concerns via texts which I greatly appreciate. The service center and the dealership have been great.. no hassles at all from delivery all the way to taking care of the customer needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Should not have taken 2 1/2 hours for oil change, tire
Should not have taken 2 1/2 hours for oil change, tire rotation, and routine preventive checkup.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
John Alonso and Eddie amazing they made everything easy
John Alonso and Eddie amazing they made everything easy and fun Thank you for brining me into the KIA family with open arms !!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Exceptional service from Everyone!
Exceptional service from Everyone!!! A wonderful experience buying my new car . Thank you 10/10
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Sam was a professional and caring person to work with.
Sam was a professional and caring person to work with. He took time to understand our needs and was able to get us in the car we wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I was welcomed when I arrived and we went over the work
I was welcomed when I arrived and we went over the work that I needed to be completed. Destinee kept me informed of what they found and the progress they were making. The check out process was smooth. The car is running great and I know what needs to be completed at my next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
Amazing customer service.
Amazing customer service. Staff was very friendly and helpful. They were also swift yet attentive. Jonathan was very informative as well. My vehicle's never been better!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Easy to deal with, even got me a better interest rate.
Easy to deal with, even got me a better interest rate. Appreciate the fast service and updates. I would recommend them if you are looking for a new or used car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Very surprised at the service and efficiency of the
Very surprised at the service and efficiency of the service. One of the best experiences at a dealership ive had in many years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Brown Kia Manassas. We appreciate your business and hope to see you again soon!
I had an amazing buying experience at Safford Brown Kia
I had an amazing buying experience at Safford Brown Kia Manassas! Jeanne Wells, my sales consultant, was fantastic from start to finish. She was patient, knowledgeable, and made the whole process of purchasing my VW Atlas smooth and stress-free. Jeanne truly went above and beyond to make sure I was comfortable and happy with my purchase. Highly recommend Jeanne and the entire Safford Brown Kia Manassas team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Kia Manassas are glad to have you as a customer.