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Safford Kia

(2,875 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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He was professional, cared about how I felt on the car

He was professional, cared about how I felt on the car that I selected, very thorough and patient.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Very courteous, respectful, and provided a price that was

Very courteous, respectful, and provided a price that was advertised. I never felt pressured and was happy to buy the vehicle I wanted

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jonathan was very professional & knowledgeable.

Jonathan was very professional & knowledgeable. Extremely helpful explaining the recommended service items & providing options. The location & environment was very convenient & comfortable.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Our experience buying a car here was about as pleasant as

Our experience buying a car here was about as pleasant as buying a car can be. The sales people were friendly and low pressure, price negotiation was quick and painless, and even during the financial part we had a nice chat with the finance guy. Quite happy with our experience (and our car!).

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Fast efficient.

Fast efficient. Destinee did great job getting the car in and out. Even found and replaced a small wheel emblem the tech missed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Everything went great no issues Would recommend future

Everything went great no issues Would recommend future customers go the johnathan for any help they need with car he was excellent

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Kia Manassas, we look forward to having you as a valued customer for many years to come!

Everyone who worked there was so helpful and patient.

Everyone who worked there was so helpful and patient. I never felt rushed, and they answered all my questions and have followed up to see how I like my new car.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Safford Brown Kia Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Keeps you informed about your cars progress while in the

Keeps you informed about your cars progress while in the shop Very polite And personable

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Kia Manassas.

We were notified of recalls and got in for service within

We were notified of recalls and got in for service within a day of responding. Great service and the time it took was amazing, because we only had it in for about 4 hours.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Kia Manassas to be a positive one. Please don't hesitate to reach out if you need anything else.

Pleasant and efficient The experience was pleasant and

Pleasant and efficient The experience was pleasant and efficient. Service advisor was great. It was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!