Reviews
Efficient and thorough as always.
Efficient and thorough as always. Good attention to detail and customer service Pleasant, courteous and congenial
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Great buying experience!
Great buying experience! If you go, please ask for Tony Williams. Kind, courteous, very knowledgeable and just a pleasure to work with! This is the second car that Toni has sold me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Safford Brown Kia Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Just a big shoutout out to Tony and Eddie for their help.
Just a big shoutout out to Tony and Eddie for their help. The finance group. Everyone was professional. Everyone had a smile on their face. Tony was very knowledgeable about all the vehicles on lot. He also had a great sense of humor. I want to thank you all. Pam
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Pamela, at Safford Brown Kia Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
The servicing appointment went great, and everyone I
The servicing appointment went great, and everyone I encountered at the dealership was very helpful and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Kia Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The best overall new car buying experience that we have
The best overall new car buying experience that we have ever had..John and Ayham were pleasant and responsive to our needs.. They answered all of our questions..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Kia Manassas!
Great experience, John in the service center provided me
Great experience, John in the service center provided me with excellent customer service,oil change was done in a very timely fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Kia Manassas. We look forward to having you as one of our valued customers for many more years to come!
I had a great and smooth experience with the service
I had a great and smooth experience with the service department who provided maintenance to my vehicle, and I also enjoyed the lounge while I waited
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Kia Manassas.
The person who helped me with the car service was
The person who helped me with the car service was professional and arranged for a deal that was slightly better than other shops in the area. will be using again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I never give out 5 stars so the salesman got a 4star.
I never give out 5 stars so the salesman got a 4star. Everything was great from start to finish. The pleasantries were awesome from start to finish.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Sam was a great salesman.
Sam was a great salesman. He didn’t push and worked with us despite some technical issues. He also made it a point to let us know about an issue with the vehicle we were leasing. We were able to quickly swap out vehicles for a different one with no fuss and at a small discount.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!