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Safford Kia

(2,918 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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Service was quick and staff was polite.

Service was quick and staff was polite. No complaints from me. They took care of my recall issues

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, The Team at Safford Brown Kia Manassas

The purchase process was as pleasant as a car purchase

The purchase process was as pleasant as a car purchase could be. Sam was excellent - knowledgeable and not pushy. The business process was also painless. Thanks!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Team at Safford Brown Kia Manassas

John was absolutely amazing with my first car buying

John was absolutely amazing with my first car buying experience! He is very personal and makes you feel valued, not just another number! I was so indecisive and was there 30 minutes after closing and he was so patient the whole time!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Mackenzie, John is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Team at Safford Brown Kia Manassas

Thank you for your assistance in finding a new vehicle

Thank you for your assistance in finding a new vehicle for me and my family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, The Team at Safford Brown Kia Manassas

Jannie, Syed, and Ash were very helpful to work with.

Jannie, Syed, and Ash were very helpful to work with. They made sure to answer all our questions and keep us informed on the entire process.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My daughter bought her first car with the help of Sam!

My daughter bought her first car with the help of Sam! We enjoyed talking with Sam! I’m

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're glad that we could provide such a positive experience to a member of your family. If you or any other member of your family have automotive needs, please don’t hesitate to give us a call or pay us a visit! Sincerely, The Team at Safford Brown Kia Manassas

Very responsive and good customer service.

Very responsive and good customer service. One of the workers walked around to see if anyone needed anything in the waiting area which was nice.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Team at Safford Brown Kia Manassas

Great experience!

Great experience! Sam got me in and out very quickly with my new vehicle. Would definitely go back.

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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Safford Brown Kia Manassas

Excellent service, excellent facilities,, gray customer

Excellent service, excellent facilities,, gray customer service, really kind people, and quality service and products, I definitely recommend Stafford Kia Manassas

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about your experience with us! At Safford Brown Kia Manassas, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Team at Safford Brown Kia Manassas

Best service department compared to Koons and Safford.

Best service department compared to Koons and Safford. A very clean, spacious, and accommodating waiting area.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate your marvelous feedback, Laura. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Team at Safford Brown Kia Manassas