Reviews
This is my third time purchasing or leasing from this
This is my third time purchasing or leasing from this dealership. Staff is friendly and professional. John Sasso is awesome!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Safford Brown Manassas Kia provides consistent, quality
Safford Brown Manassas Kia provides consistent, quality service and I’m glad I bought here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall a poor experience.
Overall a poor experience. Customer service was not great and the whole process was drawn out and took much longer than needed. Only positive is that the vehicle purchased was priced better than at other dealerships. This is the only reason we didn’t purchase elsewhere.
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- Buying process —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great service!
Great service! Courteous and explained everything well. He made sure everything was accomplished in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very excellent service while purchasing my new kia seltos
very excellent service while purchasing my new kia seltos 2023 and Paul was very attentive to details.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall, a great experience.
Overall, a great experience. The service department took care of my oil change and the recall on my Carnival.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This was my first time visiting this dealership.
This was my first time visiting this dealership. The staff were wonderful; both professional and personable. Michelle was wonderful to work with on a warranty issue which was resolved.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer satisfaction driver transaction.
Great customer satisfaction driver transaction. Respectful engagement and feel I was offered the best possible rates and pricing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership is quick and responsive.
This dealership is quick and responsive. They provide great customer service and quality work. Would definitely recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service, even when I was an hour late
Great customer service, even when I was an hour late driving from Stafford. They fit me back in and got my car done quickly! I also had time to speak with Leo in sales while I waited, he is a wonderful American.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
