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Safford Kia

(2,921 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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John Sasso was great, but I did feel like my options were

John Sasso was great, but I did feel like my options were not specifically laid out for me. I have been a customer of Kia for over ten years, and asked that I not have to go back and forth four times. But, instead I have to go back next week to turn in the car and receive a loaner, only to turn and go back the next day. Not good customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

John Sasso was great, but I did feel like my options were

John Sasso was great, but I did feel like my options were not specifically laid out for me. I have been a customer of Kia for over ten years, and asked that I not have to go back and forth four times. But, instead I have to go back next week to turn in the car and receive a loaner, only to turn and go back the next day. Not good customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership and salesman were great in helping me

This dealership and salesman were great in helping me choose the right vehicle for me. It was an overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Service!

Great Service! I’ve filled out 3 other surveys & also left a review on Google. Not sure why I got this survey reminder

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Michele is always a pleasure as my advisor.

Michele is always a pleasure as my advisor. She always keeps me well informed! I always make sure that I book my appointments through her as I know my vehicle is in great hands.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Michele and the service team conduct themselves in a

Michele and the service team conduct themselves in a friendly and professional manner during my visit. In the future I will wait until a coupon is sent to me before I schedule routine service, as I feel that $100 for an oil change is on the expensive side.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service from everyone!

Excellent service from everyone! Especially our sales person Khalid was outstanding. I highly recommend Khalid and this Kia dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Staff is very knowledgeable and makes sure the customer

Staff is very knowledgeable and makes sure the customer understands. Repair shop is good as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My purchase went smoothly.

My purchase went smoothly. Sam was great to work with yesterday. No pressure. Thumbs up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The team was so friendly and not pushy!

The team was so friendly and not pushy! They made sure I found the right car for me without pressuring me to buy! Awesome experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.