Reviews
Excellent service all around.
Excellent service all around. I drive from Martinsburg to this dealership because I know I’m going to get fantastic service every single time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very helpful and super professional.
Everyone was very helpful and super professional. Michele in particular went above and beyond! Very satisfied with the service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great.
Service was great. Was able to get everything I needed done fast and quick. Will continue to bring my business to this location. The people are great!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently had some warranty work competed by this
I recently had some warranty work competed by this dealership. I’ve found their service staff to be both professional and personable. In particular I would give a shout out to Michelle Bolder who is along time employee of the dealership and has great rapport with both customer and staff members. The customer waiting area is well appointed. Water, Coffee, Snacks, WiFi and power chargers area available complimentary. My warranty work a little longer than expected (+3 hours) but I arrived int he afternoon when the repair staff already had a packed schedule of appointments. My advice, schedule your repairs well in advance and in the morning.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paul was very courtesy and was available as scheduled.
Paul was very courtesy and was available as scheduled. He didn't pressure me to buy and walked through the car and allowed me to inspect it not just from outside but also underneath. The overall purchase experience was smooth as butter. Was in and out with a new car in less than 2 hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If I had not been stranded here, I would not have
If I had not been stranded here, I would not have purchased a car here based on my experience with the SERVICE DEPARTMENT.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Crystal fusion refresh done and they washed can while it
Crystal fusion refresh done and they washed can while it was there. Also vacuumed in front seat area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Straight to the point, very professional and
Straight to the point, very professional and knowledgeable about car I was purchasing. Smooth purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very streamlined and professional process.
Very streamlined and professional process. My sales rep, Khalid Mirzad, was knowledgeable, attentive, and provided exceptional customer service throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The courtesy and the professionalism the dealership is
The courtesy and the professionalism the dealership is clean, and the service is great. Overall, I was very pleased as always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
