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Safford Kia

(2,921 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (703) 822-4323 (703) 822-4323
Used (703) 822-5713 (703) 822-5713
Service (703) 782-2980 (703) 782-2980

Reviews

(2,921 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Kia from DealerRater.

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Excellent service all around.

Excellent service all around. I drive from Martinsburg to this dealership because I know I’m going to get fantastic service every single time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very helpful and super professional.

Everyone was very helpful and super professional. Michele in particular went above and beyond! Very satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great.

Service was great. Was able to get everything I needed done fast and quick. Will continue to bring my business to this location. The people are great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I recently had some warranty work competed by this

I recently had some warranty work competed by this dealership. I’ve found their service staff to be both professional and personable. In particular I would give a shout out to Michelle Bolder who is along time employee of the dealership and has great rapport with both customer and staff members. The customer waiting area is well appointed. Water, Coffee, Snacks, WiFi and power chargers area available complimentary. My warranty work a little longer than expected (+3 hours) but I arrived int he afternoon when the repair staff already had a packed schedule of appointments. My advice, schedule your repairs well in advance and in the morning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Paul was very courtesy and was available as scheduled.

Paul was very courtesy and was available as scheduled. He didn't pressure me to buy and walked through the car and allowed me to inspect it not just from outside but also underneath. The overall purchase experience was smooth as butter. Was in and out with a new car in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

If I had not been stranded here, I would not have

If I had not been stranded here, I would not have purchased a car here based on my experience with the SERVICE DEPARTMENT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Crystal fusion refresh done and they washed can while it

Crystal fusion refresh done and they washed can while it was there. Also vacuumed in front seat area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Straight to the point, very professional and

Straight to the point, very professional and knowledgeable about car I was purchasing. Smooth purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very streamlined and professional process.

Very streamlined and professional process. My sales rep, Khalid Mirzad, was knowledgeable, attentive, and provided exceptional customer service throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The courtesy and the professionalism the dealership is

The courtesy and the professionalism the dealership is clean, and the service is great. Overall, I was very pleased as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.