Reviews
Great service
Friendly professional service ,always a positive experience . The facilities are clean and staff cares about you and your vehicle. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great experience
Every person I encountered was polite and responsive. The service team put great effort into analyzing the issues with my vehicle and working through things with me. Jennifer Yadish is the most pleasant and helpful customer representative, Brown's is fortunate to have her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Browns City Honda
Simple. Mature. Professional. Nick Jones and Ferdie were phenomenal. Friendly and honest, extremely well versed in their scope. It could not have been easier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review, Richard. I'm glad to hear everything went well for you. I will be sure to share your comments with Nick and Ferdie. We hope to see you again soon. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
The facility was clean,great service and drinks we
Friendly and helpful staff and great service Marco was great not too pushy or rushing I would definitely recommend and come back again enjoyed the service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great car care.
My visit to Browns Toyota was very satisfying. All of the stall were very friendly. Service was so fast that I was a little disappointed because I was having so much fun.The service was fantastic and it appeared The the attendants were very knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service
Dave Metzer is a person who is experienced and helpful. He is helpful even while I am on the road.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this review. We are pleased to hear that Dave was able to provide an efficient and overall positive experience. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great Service Client Advisor , Mr. DREW GREENWAY
Mr. DREW GREENWAY is my Service Client Advisor , he is the man for this job. Mr. Greenway is always very accommodating, Client need centered and very attentive to my concern , he is honest and very transparent in my service for my car . I am glad that I called your service department for my car service needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Florante, we are truly grateful for this awesome review! I am thrilled that Drew was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Experience
It’s was good. The rep informed me of any issues with my car. The lounge was neat and clean. The part dept was helpful. When I asked questions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, thank you for the feedback! I am happy to hear of your positive experience at Brown's Honda City, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Great service from great staff
Dave and the staff are very friendly and knowledgeable. They give me honest input and take great care of my 2002 Civic.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking a moment to share your experience with us, Nancy. It is great to hear everything went well for you. Please don't hesitate to contact us if we can assist you with anything else. Sincerely, Tim Eubank - General Manager - tim.eubank@brownscar.com
Service
It's always a pleasure coming to Brown's Honda. We've had a great relationship since the purchase of my first Honda (Civic) in 2000. The CRV is my second Honda (2011) and I'm sure my third Honda will also be a CRV (I just love them).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you taking a moment to leave us this amazing review, Rose. Please let us know when we can assist you again! Best regards, Tim Eubank - General Manager - tim.eubank@brownscar.com