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Safford Hyundai Manassas

(3,982 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 485-3807 (888) 485-3807
Used (888) 482-7270 (888) 482-7270
Service (888) 478-5375 (888) 478-5375

Reviews

(3,982 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Hyundai Manassas from DealerRater.

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Brian/Freddy was an amazing and very helpful tech all

Brian/Freddy was an amazing and very helpful tech all employees were great with very little wait time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Problem is not solved.

Problem is not solved. Apparently both the service advisor and technicians were not sincere. They are lack of knowledge. Very frustrated!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took vehicle in for a new motor.

Took vehicle in for a new motor. Almost a week after the new motor was installed they took the vehicle an hour away from the dealership to one of their service techs house. They did not notify me of this and i called hyundai and they told me this is unacceptable. Hyundai also told me to call the police because they thought it was stolen as well. When i explained this to the General Manager he had a snobby attitude and does not plan to give notifaction to any future customers servicing their vehicles. Also a large dent was in my rear bumper that was not there before they received my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We used the Costco buying program to get a Santa Fe

We used the Costco buying program to get a Santa Fe hybrid. The process was very easy and straightforward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The shop is great, I couldn’t get in before a long trip

The shop is great, I couldn’t get in before a long trip and they were able to fit me in once I returned. They did a great job and a super cleanup and wash before returning the car. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service and great help!

Excellent service and great help! Ken was great in getting me the maintenance and repair I needed! We'll definitely be coming back to Hyundai Manassas again in another 7500 miles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Exceptional service, better than the normal dealership

Exceptional service, better than the normal dealership we've been going to. We will definitely be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Shawn, Natalie and all the staff are extremely helpful

Shawn, Natalie and all the staff are extremely helpful and caring. They are like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service and communication from start to

Great customer service and communication from start to finish. Second vehicle purchased and will return in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I’m overall very happy with Safford Brown Hyundai in

I’m overall very happy with Safford Brown Hyundai in Manassas. The service was great and I have no complaints whatsoever! I definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.