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Safford Mazda Chantilly

(114 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (703) 942-9159 (703) 942-9159
Used (703) 942-9972 (703) 942-9972
Service (703) 942-9235 (703) 942-9235

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Mazda Chantilly from DealerRater.

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Jared Bowman is a phenomenal salesman.

Jared Bowman is a phenomenal salesman. His knowledge was impressive! His transparency and patience made this arduous task very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing feedback! We're excited to hear that Jared provided you with an impressive and pleasant experience at Safford Mazda Chantilly. His dedication to transparency and patience truly makes a difference. If you have any suggestions on how we can serve you better, please feel free to reach out to us. Hoping to have the opportunity to provide an even better experience in the future. Sincerely, The Team at Safford Brown Mazda Chantilly

We had an incredible experience at Mazda specifically

We had an incredible experience at Mazda specifically with Daniel! He was comprehensive, showed us every car we wanted to see, knowledgeable, and very low pressure. He listened to what we wanted and got us an amazing deal on a beautiful car. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Chantilly!

My experience buying a new Mazda was great.

My experience buying a new Mazda was great. Josh is an attentive, knowledgeable and helpful salesperson who was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're pleased to hear that your experience at Safford Mazda Chantilly was great and that Josh provided you with attentive and knowledgeable service. Our team appreciates your kind words, and we hope to see you again soon! Enjoy your new Mazda! Sincerely, The Team at Safford Brown Mazda Chantilly

We are very happy with our new car and the dealership’s

We are very happy with our new car and the dealership’s help in getting it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Safford Brown Mazda Chantilly. We appreciate your business and hope to see you again soon!

It was great working with Josh and Carlos!

It was great working with Josh and Carlos! Also thanks to the auxiliary service from Matt and Jerry. Good vibes dealing with everyone. Thank you for the very pleasant experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Safford Brown Mazda Chantilly!

Salseperson Nick Shirley was very professional and not

Salseperson Nick Shirley was very professional and not pushy at all. he listened to what I wanted and delivered. I will always come back to Safford Brown for all my car needs!!! I absolutely love my 2023 Mazda CX-5!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Tyler is a great seller!

Tyler is a great seller! The item arrived quickly, exactly as described, and works perfectly. Very smooth transaction - highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

I just moved from Queens and needed a car ASAP.

I just moved from Queens and needed a car ASAP. I reached out to a few other Mazda dealerships, but none of them were straightforward when I asked for the out-the-door price — and I don’t like wasting time. When I got a call and price quote from Tyler Hovey, everything changed. He was transparent, straight to the point, and gave me a full breakdown with no hidden fees or games. I already knew what car I wanted, and after test driving it, I loved it even more. Tyler made the process simple, fast, and stress-free — exactly what car buying should be. If you want a salesperson who respects your time, actually listens, and gives you the numbers upfront, ask for Tyler Hovey. I’m so happy with my new Mazda CX-30, and my mom will actually be coming back soon to see Tyler to trade in her Mazda too — that’s how great the experience was! 🚙✨

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

I had the pleasure of working with a few people from

I had the pleasure of working with a few people from Safford Brown Mazda Chantilly. First week I went in just to take a look around, and I had the pleasure of working with Tyler S. He was very knowledgeable, and explained a lot of how the 2025 CX-90 Hybrid. Because that day I was just looking around, I didn't get to interact with Tyler much after that but from my brief meeting with him, he was very pleasant to work with, great customer service and very knowledgeable. About a week later I came back in the new 2026 models were available which was literally perfect timing! We walked in and were greeted by Calvin S. who referred Jared Bowman to us, and Jared was absolutely amazing!!! we were there from 5:30PM to 11PM and drove out with a brand new 2026 CX90. We were trading in our old vehicle and the process was smooth, Jared walked us through all the questions, and walked out through how they came up with our trade in value. During the test drive, Jared was patient with us and did not rush and answered all questions and even provided us with information we wouldn't have thought to ask and if there was a question he wasn't sure what the answer was, once we got back to the dealership he provided us with those answers! We usually don't fall for all the extra products, but Jared really did his part in plus selling and we decided to buy the ECP for our brand new vehicle, and I think we made a great decision in doing so. All thought we were there past their closing time, we did not feel rushed, and I LOVE THAT! They took all our needs and wants into consideration! I have been been in touch with Jared after our purchase, because their were certain functions that I wasn't sure how they worked and Jared has taken the time out of his day to address all those questions, even though our transaction was complete! I truly felt so welcomed by this dealership and its employees! I know that if I ever need to refer someone, I will definitely be giving them Jared's name from Safford Brown Mazda! What an amazing place to conduct business with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Chantilly!

From the second I walked in, I was met with patience and

From the second I walked in, I was met with patience and kindness. I spent my time at the dealership with Tyler Standifur. He took the time to listen to my situation and help me make up my mind for the vehicle that would best suit my needs. I usually dread the car buying process but being able to communicate with Tyler so clearly really put my mind at ease and I was able to concentrate on making a decision with his help. I never felt uncomfortable to ask for clarification on anything I had questions about and again, I really appreciated the patience I received from the staff. Their kindness meant a lot. Im very glad I decided to stop in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!