Reviews
Nice showroom.
Nice showroom. Good selection. Nice staff were patient straightforward and helped me find the car I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Gabe has been our salesman for the last four Subarus.
Gabe has been our salesman for the last four Subarus. As usual he treated us well, was very knowledgeable about the Impreza and made our purchase of the 2025 Impreza another great experience with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Safford Brown Subaru Manassas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Always courteous.
Always courteous. Always gives me an estimate. Always work completed satisfactorily and on time. Enough already.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.
I always feel comfortable that my Subaru outback is in
I always feel comfortable that my Subaru outback is in good hands when I take it to Brown’s. They do a thorough job servicing it and doing any necessary maintenance. The staff is very friendly and helpful and keep me informed about what’s happening with my automobile during service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Subaru Manassas, we look forward to having you as a valued customer for many years to come!
Quick turnaround time for my oil change and safety
Quick turnaround time for my oil change and safety inspection. Meredith was courteous and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
Meredith has been my service advisor for years and she’s
Meredith has been my service advisor for years and she’s a rockstar, enough said.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Subaru Manassas, we look forward to having you as a valued customer for many years to come!
Eddie always kept in contact with me.
Eddie always kept in contact with me. The work was done before the time he quoted.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with Eddie and our team. We're glad to hear we delivered such a great experience!
The staff at Safford Brown Subaru work closely with me to
The staff at Safford Brown Subaru work closely with me to make sure my automobile as well taken care of but they also do their best to ensure that I get every possible discount on the work that gets done. I really appreciate that very much.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Some parts were not installed correctly.
Some parts were not installed correctly. I had time return. Eddie made sure it was done right.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Eddie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
Tommy sales associate very knowledgeable and answered all
Tommy sales associate very knowledgeable and answered all my questions I love my new Outback
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Subaru Manassas to be a positive one. Please don't hesitate to reach out if you need anything else.