Reviews
Excellent job all around.
Excellent job all around. Meredith was terrific. Next time though I want Dunkin Donuts and an Apple Fritter and warmed in the microwave.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I found Meredith Eden to be most resourceful in her
I found Meredith Eden to be most resourceful in her assistance with our vehicle. She always provides us with excellent advice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
Good advice from service manager and service technician.
Good advice from service manager and service technician. Would highly recommend. Plus the car wash was much appreciated. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Gabe made the buying process simple, easy and fun.
Gabe made the buying process simple, easy and fun. He was knowledgeable and thorough ready to put us in the car perfect for our family and budget. He went through all the features making sure we knew how to work EVERYTHING.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Safford Brown Subaru Manassas!
Grayson was great when I checked in.
Grayson was great when I checked in. When I picked up he wasn't there. I got an alignment, but had to ask for the alignment results paper work. The services are too expensive
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
The service department is very efficient.
The service department is very efficient. and thorough. I was in and out in less than one hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Always a solid experience here.
Always a solid experience here. I love my Subaru service team. I love my Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.
They are very accommodating and worked with me on the
They are very accommodating and worked with me on the issues of my car. I was able to have a loner car for the day which was very helpful.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
Very positive experience.
Very positive experience. The intake was smooth and simple. Customer rep was professional and helpful, answered all questions. Timely updates on vehicle service. Quick turn around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
From the time I came for the service to the end very well
From the time I came for the service to the end very well informed and
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!