Reviews
Quick in and out even with additional unanticipated work.
Quick in and out even with additional unanticipated work. Likeed my service representative. Price of some suggested work high I did it my self and saved labor charge
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.
Amazing service and considerate team.
Amazing service and considerate team. Definitely a great buying experience. Thank you for all the assistance!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Brown Subaru Manassas!
The service was as always, and as I expect from the
The service was as always, and as I expect from the service department service representatives were polite informative explained everything very well, and the service was done, expeditiously as promised, and there were no issues. The service department is the golden handcuffs of a continuing relationship with Safford Brown Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Subaru Manassas, we look forward to having you as a valued customer for many years to come!
Meredith is a spectacular representative and made sure
Meredith is a spectacular representative and made sure everything I needed was taken care of through the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
Great communication and lots of appointments available.
Great communication and lots of appointments available. They finished the work needed in the promised timeframe and Christian even called another dealership to get to the bottom of a question about my Outback's service history. I was really impressed with the efficiency and quality of service - I'll definitely be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
Great service and assistance on the issues, it took lo
Great service and assistance on the issues, it took lo ger that expected but overall service was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Continued excellent support and service with great
Continued excellent support and service with great communications on status of service and repairs. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Personal service with no pressure I like working with
Personal service with no pressure I like working with Eric. He has always provided good service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I am impressed by the service team.
I am impressed by the service team. They are always knowledgeable, professional and helpful. It is a pleasure doing busy with you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Subaru Manassas, we look forward to having you as a valued customer for many years to come!
There was a good job by service reps.
There was a good job by service reps. I like the quick response for loaner vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.