Reviews
I had a great experience working with my dealer, the
I had a great experience working with my dealer, the manager, and the finance person when buying my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was easy to get an appointment and the work was
It was easy to get an appointment and the work was finished on time. Excellent customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very short wait, happy with the work, will always return
very short wait, happy with the work, will always return for service. would like a larger selection of snacks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent services, Chris was able to explained what was
Excellent services, Chris was able to explained what was needed. Cordially and super responsive, and fast service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff are knowledgeable, the wait is not long and the
The staff are knowledgeable, the wait is not long and the waiting room is quite nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received sterling customer service from the manager,
I received sterling customer service from the manager, sales consultant, finance person and service department from Safford Brown Subaru Manassas dealership. My experience in trading in my car, buying a new one and having additional accessories added was smooth sailing! I will definitely recommend this dealership to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I liked the video about the diagnosis shared, in which
I liked the video about the diagnosis shared, in which all the explanations were given
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I did not had a good experience when I bought it.
I did not had a good experience when I bought it. However, Grayson in customer service when above and beyond to make it a nice experience, help me with oil change. Answered all questions. I definitely highly recommend him to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love Safford Brown in Manassas and will not take my car
I love Safford Brown in Manassas and will not take my car for maintenance anywhere else. They take good care of my car and recommend what work should be done right away or in the future. You can schedule appointments at your convenience and they stick to the scheduled time, provide the estimated cost before the work is done and estimate how long it will take to be completed so you can wait or borrow a loner. I definitely recommend this dealership for their service dept. as well as their showroom. I have purchased several Subarus and love these cars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership and Grayson were very easy to work with
The dealership and Grayson were very easy to work with and assisted me at every step. I would recommend them to anyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
