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Safford Subaru

(1,667 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (703) 659-4195 (703) 659-4195
Used (703) 643-4962 (703) 643-4962
Service (703) 313-2797 (703) 313-2797

Reviews

(1,667 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Subaru from DealerRater.

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I love Brown’s Subaru in Manassas.

I love Brown’s Subaru in Manassas. I live in Great Falls, VA, and I drove 45 minutes to this Subaru because their service is top notch. Cristian helped me with my battery issues and even called Subaru America on my behalf to address my concerns. Thank You!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I have bought three Subaru’s from this dealership and the

I have bought three Subaru’s from this dealership and the service has always been great. Shout out to Meredith!

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  • Overall experience 5.0
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Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!

Delivered On time as promised and completed

Delivered On time as promised and completed professionally. You have a satisfied customer. Thank you.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Routine service was performed timely while I waited.

Routine service was performed timely while I waited. Appreciated the inspection report. Staff was friendly and professional.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Wonderful service and frequent reminders for the service.

Wonderful service and frequent reminders for the service. They were timely and worked with me on keeping me informed. Excellent service always from that team.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Effective, courteous, and was on top of the requested

Effective, courteous, and was on top of the requested service. I requested for my car to be washed after the service and it did.

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  • Overall experience 5.0
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Subaru Manassas.

Never have a problem at this service center!

Never have a problem at this service center! Everyone is super professional, friendly, and most of all fun! Always efficient

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  • Overall experience 5.0
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.

We bought are second car from not only from this

We bought are second car from not only from this dealership, but also from Erik. He has been very accommodating throughout the entire process.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Great customer service.

Great customer service. The technicians are very knowledgeable and explained everything to me on the work I was having done.

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  • Overall experience 5.0
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Dealer response

Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!

I always use this dealership for work on my Subaru

I always use this dealership for work on my Subaru vehicle. They are prompt, helpful, informative and friendly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Subaru Manassas to be a positive one. Please don't hesitate to reach out if you need anything else.