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Safford Subaru

(1,668 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (703) 659-4195 (703) 659-4195
Used (703) 643-4962 (703) 643-4962
Service (703) 313-2797 (703) 313-2797

Reviews

(1,668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Subaru from DealerRater.

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The car wash after the diagnostic service was unexpected

The car wash after the diagnostic service was unexpected and greatly appreciated. Waiving of the fee was also very kind and gracious.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership provides good service, the estimates for

The dealership provides good service, the estimates for service were reasonable and my vehicle was ready when promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very welcoming and accommodating.

Very welcoming and accommodating. Low pressure environment. Eric and Ibrahim were great to work with. Would shop there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They fixed every problem I had and were able to get it

They fixed every problem I had and were able to get it done in a decent amount of time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service Kennedy was very professional listened

Excellent service Kennedy was very professional listened to my wants and needs in i wanted in new car, delivered every thing i wanted and followed up to be sure i was satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I am writing this review because it is well deserved.

I am writing this review because it is well deserved. Service writer Eddie listens carefully and answers all your questions/concerns, keeping his customer apprised of your service status. Then my Subaru Forrester goes into the extremely capable hands of Shop Foreman Bruce. His confident manner, professionalism, and experience with these vehicles insure that I will be returning again and again. Way to go, gentlemen! Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Meredith, was quick to respond to questions and kept me

Meredith, was quick to respond to questions and kept me informed with options available to resolve any issues found.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Grayson was helpful.

Grayson was helpful. I I I I I I I I I I I I

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Long wait time for simple tire rotation nice people, good

Long wait time for simple tire rotation nice people, good job cleaning the car, will use dealership for maintenance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The service advisor, Eddie was incredibly helpful

The service advisor, Eddie was incredibly helpful throughout the process, providing clear and honest updates. Service experience at dealership was faster and less stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.