Reviews
The people were all very helpful and fixed the issue
The people were all very helpful and fixed the issue quickly . Thank you very much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
Everyone was so friendly.
Everyone was so friendly. Gabe was awesome and took fantastic care of us. We would definitely come back again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Very welcoming and friendly.
Very welcoming and friendly. Transaction to purchase new car was very smooth and ptofessional. I’m very pleased with how everything was handled.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Each time when I visit the dealership, I feel that we
Each time when I visit the dealership, I feel that we made a right choice to get our car from here. I would give 6 stars if I can
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Safford Brown Subaru Manassas went above and beyond to
Safford Brown Subaru Manassas went above and beyond to make me feel at home. Bob was incredible to work with, after searching for cars at different dealers across the country. If I remain in the area this is going to be the place I go first!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!
Car salespeople have a bit of a bad reputation.
Car salespeople have a bit of a bad reputation. Certainly those people are not employed at Safford. Safford employees were friendly, not pushy, knowledgable and in the end we got a fair deal. We did have to wait for a far to arrive from Japan because Forester Tourings are so popular, but it arrived within 2 weeks and the dealership was happy to help us prepare for final writeup. All around superb experience from initial contact, to options, to colors, to availability, to knowledge and finally to price and finance. Cars are not a small investment and Safford knows that and appreciated our buisiness.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Professional, courteous and prompt.
Professional, courteous and prompt. Knowledgeable about how to write up and communicate to the technicians the issues and communicate back to the customer a solution. Updates were on time and clear utilizing texts and video from the technicians and support staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
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Helpful and efficient Friendly, respectful and flexible
Helpful and efficient Friendly, respectful and flexible Enjoyed the experience very very much Good experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
Thank you
Every thing is so perfect and excellent.
Every thing is so perfect and excellent. Customer service is so accurate and amazing. In total….Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
I had a pleasant experience, the people were great and
I had a pleasant experience, the people were great and the space was clean. There was no pressure to get any additional work done on my car, I will continue to come back to service my vehicle because of the positive experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.