Reviews
He was empathetic, efficient, and tooo very good care of
He was empathetic, efficient, and tooo very good care of my car and put safety first
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Subaru Manassas.
They are always friendly, and it was a good experience.
They are always friendly, and it was a good experience. Subaru Manassas Service is Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Subaru Manassas.
Trustworthy excellent service with helpful staff.
Trustworthy excellent service with helpful staff. Meredith particularly is amazing! I trust her and the service wholeheartedly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
Excellent service!
Excellent service! Asked about the next 90k mile maintenance work and he said no need for now since my car just did the 75k work. That's taking care of your customers without 'Breaking' the Bank!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
I was taken within a few minutes of arrival.
I was taken within a few minutes of arrival. I was there to have my safety inspection, my missions inspection, and oil change, and a tire rotation done. I was informed that I needed to light bulbs replaced in order to pass inspection. The inspection was performed the new sticker was applied and I left the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Safford Brown Subaru Manassas. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Attentive, timely, professional.
Attentive, timely, professional. Accommodated my need to have work done in time for another appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
All of my interactions with Stafford Brown staff have
All of my interactions with Stafford Brown staff have been great, but Eddie Alomia continues to raise the bar and is my favorite Service Advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
The service manager I had was excellent.
The service manager I had was excellent. He explained everything in detail. He gave me updates on my car while I was sitting in the lounge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!
Cristian was friendly and professional.
Cristian was friendly and professional. He met me outside as I pulled into the service lane. Wow, what service!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!
The staff was knowledgeable about the vehicles I was
The staff was knowledgeable about the vehicles I was interested in and took their time in providing explanations on how everything worked. They answered all my questions and we corresponded well via in-person, email and text.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!