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Safford Subaru

(1,662 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
New (703) 659-4195 (703) 659-4195
Used (703) 643-4962 (703) 643-4962
Service (703) 313-2797 (703) 313-2797

Reviews

(1,662 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Safford Subaru from DealerRater.

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They were quick and communicated with me every step.

They were quick and communicated with me every step. They also worked late to make sure I was able to pick up my car on a Sunday morning.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing about your experience with Safford Brown Subaru Manassas. We appreciate your business and hope to see you again soon!

I have always trusted Brown Subaru since day one of

I have always trusted Brown Subaru since day one of purchasing my Crosstrek! I have always taken my car in early for every oil change and service! Meredith has been my go to service rep for 11 yrs!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Subaru Manassas!

I brought my car into service for a critical recall

I brought my car into service for a critical recall service on the wrong day. They accepted the car for service anyway and only took an hour or so to finish- they washed the car too! Fantastic!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Good & Friendly.

Good & Friendly. Always keeping me informed Good & informed, they always keep me informed and provide good service

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

She's the best, she knows me when I come in and always

She's the best, she knows me when I come in and always takes care of everything.

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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Tommy, Kayla, and Kallee were all very helpful in my

Tommy, Kayla, and Kallee were all very helpful in my purchase. They explained things clearly, and Tommy taught me a lot about the features in my new car.

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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

First service on new Subaru.

First service on new Subaru. Service was quick and efficient. Christian was helpful and kept me informed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Subaru Manassas.

The people were all very helpful and fixed the issue

The people were all very helpful and fixed the issue quickly . Thank you very much

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Subaru Manassas. We look forward to having you as one of our valued customers for many more years to come!

Everyone was so friendly.

Everyone was so friendly. Gabe was awesome and took fantastic care of us. We would definitely come back again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Very welcoming and friendly.

Very welcoming and friendly. Transaction to purchase new car was very smooth and ptofessional. I’m very pleased with how everything was handled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.