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Joshua Tree Chrysler Dodge Jeep RAM

(338 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
New (855) 289-8143 (855) 289-8143
Used (855) 985-1164 (855) 985-1164
Service (855) 995-9151 (855) 995-9151

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joshua Tree Chrysler Dodge Jeep RAM from DealerRater.

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It was convenient and easy, straight forward in pricing

It was convenient and easy, straight forward in pricing and financing. The finance department was also really helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always a good experience from first visit with George (I

Always a good experience from first visit with George (I made a purchase). I Love my Jeep. I've had two oil changes now in your service center. Friendly service, much appreciated!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was outstanding .

Service was outstanding . The work performed was professional. My confidence in auto repairs has been restored.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone there is cool.

Everyone there is cool. I was in and out of there quickly and the car was ready with no issues. Thanks to all there!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service even on the weekend when everything was

Excellent service even on the weekend when everything was closed, we were financed, with our trade-ins paid off, and got a great vehicle at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The final paperwork was falsified to add two fake

The final paperwork was falsified to add two fake charges. I got it rectified but it was not easy and someone at the dealership falsely applied for financing after the fact when I came in pre approved and with a down payment. Shady business tactics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This dealership is back on track to provide the service

This dealership is back on track to provide the service you deserve. Top notch communication from start to finish (good job Parker). In addition to quality repairs, the new management is in place to develop a consistent service experience. 10 stars if I could give them. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Was impressed to get my tires all put on in less than an

Was impressed to get my tires all put on in less than an hour. Ray was very helpful and I would definitely recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The dealership is much closer to my home than any other

The dealership is much closer to my home than any other Jeep dealer, so that is a big factor in my loyalty. I have always found the service personnel there to be friendly and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The dealership seems ok from what I was involved with,

The dealership seems ok from what I was involved with, the vehicle drop off and my description of problems to the service writer went smoothly, although problems arose when I came to pick up the repaired vehicle. Without writing a book describing that situation, I'll say for now, I came away with a large feeling of dissatisfaction of the way things were handled on my behalf. I'll gladly write that book on your request.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.