Joshua Tree Chrysler Dodge Jeep RAM

They were courteous professional and quick. They ordered a recall part that I didn't know was needed. I feel like I'm being well taken care of!

Their very friendly offered me coffee and snacks while I wait service wasnt to long and Parker is a great employee to be helped by

Excellent customer service! Very helpful and accommodating. Also being able to provide a ride while my vehicle is being serviced was definitely helpful and appreciative.

Ramon was good to work with, but hard to get through the phone system. Also, procedure for a loaner car was not very upfront.

Our appointment at the dealer was very good we had not problem very satisfied with the service

Quality of work is fine, had gone for recalls which were all addressed. Inquired about spare tire lift that had seized after a single use, was told it was out of warranty by 1,200 miles and that there would be a $170 diagnosis fee. The part itself is $140 direct from Mopar. Was also quoted $219 (part only) for a fog lamp assembly that cost $189 direct from Mopar. Parts are over-priced, there was no attempt to create a positive experience to retain customer loyalty. Overall poor/average experience of what to expect when going to a dealership for service.

JC is awesome he listens to your concerns and he tryst hard as he can to solve them thank you very much

They offer "military discount", but they don't really. At the end, they tell you they are already "discounting" the car, so they won't discount more for military or veterans. That's okay, except please don't have big banners saying you offer a military discount if we get the same price as everyone else. That's my only complaint, but my car is awesome!

James Went above and beyond for me. I Highly recommend him the service was done quickly and no hassle. And will let my coworkers know he answered all my question. as excellent. Love my new truck!! Jared took care of us and will be coming back in the future.

The service is always good, the customer service is great and I would recommend them highly