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Joshua Tree Chrysler Dodge Jeep RAM

(338 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
New (855) 289-8143 (855) 289-8143
Used (855) 985-1164 (855) 985-1164
Service (855) 995-9151 (855) 995-9151

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joshua Tree Chrysler Dodge Jeep RAM from DealerRater.

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The workers are polite and they take good care of your

The workers are polite and they take good care of your vehicle, also they get there work done fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I would recommend with an asterisk.

I would recommend with an asterisk. Jared is great. He's what you'd want in a salesperson (cordial, willing to help, earnest). And the price is difficult to beat. With that said, some basic things were left undone. When I took over the truck, I found a ton of garbage between the seats. The detailing team over-greased everything from the floor mats to the cupholders. I bought the truck for cheap, which I'll fully acknowledge, but neither the oil was changed nor was the tank filled. And lastly, and this one annoys me. The hitch had a lock on it, which the dealership did not notice and doesn't have the key for. So if you're looking for a deal, this is a good place to start. And definitely ask for Jared if you want someone who is responsive. But set your expectations accordingly, and CHECK FOR DETAILS. Otherwise, you'll find yourself spending a few more hundred just to get the car/truck in normal, takeover shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

On time started And finished fast for less than quoted

On time started And finished fast for less than quoted will return for all service happily

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Thank you Joshua tree Chrysler for fixing my truck and

Thank you Joshua tree Chrysler for fixing my truck and getting it running like a champ. Great communication and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was very helpful.

Everyone was very helpful. Sara was especially wonderful in helping us find the right car for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff very friendly and helpful sales not pushy service

Staff very friendly and helpful sales not pushy service staff will keep you updated on your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Our sales representative was wonderful and very pleasant

Our sales representative was wonderful and very pleasant and knowledgeable. Great job and excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great job by Ray Dohse. Excellent salesman.

Consumer response

Thank you for great services from Ray Dohse. Great sales person.

Great customer service from Roy!

Great customer service from Roy! He took care of me and I felt like he had my best interests in mind at all times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Roy was amazing.

Roy was amazing. He worked with my insurance in ways I could not, and he solved all issues, both with our Jeep and our insurance. Thank you Roy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Excellent service, great buying experience.

Excellent service, great buying experience. Easy smooth process. Would recommend to anyone and to business again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.