Reviews
I brought my car in for recall service.
I brought my car in for recall service. It was completed conveniently without any issues. Parker made me confident that I was being taken care of efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
George was very hospitable and paid attention to our
George was very hospitable and paid attention to our needs-tried to help us any way he could! Loved Melissa the financial person. We felt that if we had not gotten a mechanic that had worked for the company previously, we would not have gotten the support we got. The pricing changed and their willingness to help us get the used car up to the standard it should have been changed after they heard who we had evaluate it. That was a bit disappointing. Also, the car was on empty and we felt we hade to pull teeth to get a little bit (20$) of gas put into it. That doesnt make sense to us when we were buying a $24000 car with them. We enjoyed the coffee and waiting area. Everyone was friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They did an awesome job explaining everything to me and
They did an awesome job explaining everything to me and got my car back to me same day which I really appreciated
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall experience with the dealership from the moment we
Overall experience with the dealership from the moment we walked in to the final vehicle pick up was exceptionally good.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My oil still looks dirty.
My oil still looks dirty. Grease all over the front of my truck. Oil on my front seat & console
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Over charged me for an oil change and tire rotation.
Over charged me for an oil change and tire rotation. 45 min job took well over 2 hours to complete
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
JTCDJRam is OUR dealership and repair place.
JTCDJRam is OUR dealership and repair place. They have a wonderful staff who treat you with dignity and care. They back up their work and are good communicators with the patrons they serve. The Tech crew and service dept work together to ensure success and satisfaction to the customers. We highly recommend Joshua Tree Chrysler Dodge Jeep Ram!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service!
Great service! Got a great deal. Great follow up. Not pushy. Just down to earth guys.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ramon is awesome!
Ramon is awesome! If he wasn't at this dealership, I would drive out of town to get my vehicles serviced and repaired. I always feel comfortable dropping my vehicle off knowing that he will address any issues I have and make sure they are handled properly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Professional team, Jared and George my salesman and JC
Professional team, Jared and George my salesman and JC head sales, really worked a great deal on an awesome car. I appreciate them taking the time to hear my questions and explain their position. Nice to work with actual. “Car guys”, who appreciate the buying experience. Financing portion was a breeze. I couldn’t thank them enough for the great experience.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
