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Joshua Tree Chrysler Dodge Jeep RAM

(338 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–5:00pm Closed
Sunday Closed Closed
New (855) 289-8143 (855) 289-8143
Used (855) 985-1164 (855) 985-1164
Service (855) 995-9151 (855) 995-9151

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joshua Tree Chrysler Dodge Jeep RAM from DealerRater.

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We were from out of town out truck messed up.

We were from out of town out truck messed up. We had our camper and didn't have much if a choice had to buy one. These guys made it really easy. It took a long time, they sold six cars that day they said. They only had 1 guy making decisions on a Saturday afternoon. My salesman Rudy was brand new and he did a great job. The lady we signed the papers with at the end so so sweet. They all made it a pretty enjoyable experience. Just get them some more help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

at the beginning I felt that my word about what was wrong

at the beginning I felt that my word about what was wrong with the car was ignored but after taking it back and being told that what I said was in fact was wrong with the car. Everything went much smoother and I got my car back completely fixed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service advisor knows his business.

The service advisor knows his business. Very professional and efficient, made me aware of two issues he uncovered during my visit, and then proceeded to offer a solution that took care of the problems. These are the kind of professionals I want taking care of my Rubicon. Much appreciated..!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was very pleasant & very helpful.

Everyone was very pleasant & very helpful. Service Department was very excellent. I was very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I always take my Jeep in for service at Joshua Tree

I always take my Jeep in for service at Joshua Tree Chrysler Dodge Jeep Ram. I have met most of the staff there and all are very helpful. I especially like Ray, Keith and Malik, great people and I trust them with my Jeep! Thanks everyone at JT CDJR!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Excellent customber service.

Excellent customber service. The whole staff was great and helpful. Very happy with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I go to Chrysler alot!

I go to Chrysler alot!!! Sometimes just to say hi to the team, everytime I walk in I literally get helped right away with a smile and respect! I am always happy to be helped when needed there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service TY.

Excellent customer service TY. Repaired and returned the same day. Definitely will trust the service department again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Roy was very professional and helpful.

Roy was very professional and helpful. The service on our car was completed as promised. We are long time, (and I mean long time) customers of this dealership and we won't go anywhere else. They are always kind and professional!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Not happy with the work done .

Not happy with the work done . I received horrible customer service. Will be lit be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.