Reviews
Love this family owned dealership. Beautiful location in the Hill Country. Enjoyed our salesman Aaron Deck and my Service writer Kirk Long.
Love this family owned dealership. Beautiful location in the Hill Country. Enjoyed our salesman Aaron Deck and my Service writer Kirk Long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We are delighted to hear how much you enjoy the family-owned atmosphere and beautiful Hill Country location at Covert Cadillac Bee Cave. 🌟 We truly appreciate your kind words about Aaron Deck and Kirk Long. It is wonderful to know they have both provided you with such a positive experience in sales and service. Thank you for choosing Covert Cadillac Bee Cave—we look forward to serving you again! 😊
Once the deal was agreed upon, the closing was simple. Sales and Finance were helpful.
Once the deal was agreed upon, the closing was simple. Sales and Finance were helpful.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Scott, thank you for taking the time to share your experience! We are pleased to hear that once everything was agreed upon, the closing process was simple and straightforward. 🚗✨ We truly appreciate your kind words about Marshall Fields and our Sales and Finance teams. Thank you for choosing Covert Cadillac Bee Cave, and we hope you enjoy every mile in your vehicle! 😊
Service was amazing and great as always. Will be returning soon. Thank you Covert Cadillac Bee Cave.
Service was amazing and great as always. Will be returning soon. Thank you Covert Cadillac Bee Cave.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Rita, thank you so much for the wonderful five-star review! We’re thrilled to hear that Matt LeBlanc and Wade Higginbotham provided the amazing service you’ve come to expect. Your continued trust and support mean so much to everyone at Covert Cadillac Bee Cave, and we look forward to welcoming you back again soon!
They made a sight unseen purchase, outside of a video, absolutely seamless. Thank ya’ll!
They made a sight unseen purchase, outside of a video, absolutely seamless. Thank ya’ll!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the amazing five-star review! We’re thrilled to hear that Luc Francois and Ali Fawaz made your sight-unseen purchase feel completely seamless and stress-free. Your trust means so much to everyone at Covert Cadillac Bee Cave, and we truly appreciate you choosing us for such an important purchase!
High quality and knowledgeable staff. I worked with several different people there and I was satisfied with everyone!
High quality and knowledgeable staff. I worked with several different people there and I was satisfied with everyone!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sam, thank you so much for the fantastic five-star review! We’re thrilled to hear that Bryce Ishak, Kay Mee, Sara Vaughn, and Mike Ojeda all provided knowledgeable, high-quality service and made your experience such a positive one. Your kind words mean so much to the entire team at Covert Cadillac Bee Cave, and we truly appreciate your support!
Bee Cave Covert is an outstanding dealership. All of the associates that I have interactive with focuses on customer service satisfaction.
Bee Cave Covert is an outstanding dealership. All of the associates that I have interactive with focuses on customer service satisfaction.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Dennis, thank you so much for the incredible five-star review! We’re thrilled to hear that Rachel Deck, Kody Kaminski, Matt LeBlanc, Michael Heaps, Wade Higginbotham, Jennifer Estrada, Kirk Long, and Mike Ojeda all made customer satisfaction a top priority. Your kind words mean so much to the entire team at Covert Cadillac Bee Cave, and we truly appreciate your trust and support!
PROMPT, EFFICIENT, PROFESSIONAL & COURTEOUS SERVICE BY COVERT CADILLAC AT BEE CAVE AND BY MICHAEL HEAPS. I HIGHLY RECOMMEND THIS DEALERSHIP!
PROMPT, EFFICIENT, PROFESSIONAL & COURTEOUS SERVICE BY COVERT CADILLAC AT BEE CAVE AND BY MICHAEL HEAPS. I HIGHLY RECOMMEND THIS DEALERSHIP!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Ron, thank you so much for the fantastic review and recommendation! We’re thrilled to hear that Michael Heaps and the Covert Cadillac Bee Cave team provided prompt, efficient, professional, and courteous service. Your support truly means a lot to us, and we look forward to welcoming you back!
Sales experience was fantastic The service department was horrible Vehicle was supposed to have been put through a 130 point inspection Air filter, and cabin filter were filthy and blocked Truck getting no air flow therefore after only 200 miles service engine light came on. Computer showed particulate matter in exhaust system. Once the filters were changed and the filter compartment was full of debris the truck was able to regen correctly and service engine light turned off. I called and talked to service manager Michael who informed me that this was not his problem since it was used vehicle. He was rude and very unprofesssional. We did a complete service and changed oil (which was black), all filters including fuel filter which should have been dine at the dealership. I spoke to Madison who was very apologetic about condition of truck at delivery. Paperwork with sale stated all of these things had been checked. Obviously that was untrue.
Sales experience was fantastic The service department was horrible Vehicle was supposed to have been put through a 130 point inspection Air filter, and cabin filter were filthy and blocked Truck getting no air flow therefore after only 200 miles service engine light came on. Computer showed particulate matter in exhaust system. Once the filters were changed and the filter compartment was full of debris the truck was able to regen correctly and service engine light turned off. I called and talked to service manager Michael who informed me that this was not his problem since it was used vehicle. He was rude and very unprofesssional. We did a complete service and changed oil (which was black), all filters including fuel filter which should have been dine at the dealership. I spoke to Madison who was very apologetic about condition of truck at delivery. Paperwork with sale stated all of these things had been checked. Obviously that was untrue.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Kirk Long at Covert Cadillac Bee Cave is the kind of service advisor you hope to find. He genuinely cares about his customers — communicating proactively, following through on commitments and requests, and making a stressful situation feel more manageable. He has earned my trust and my continued business."
Kirk Long at Covert Cadillac Bee Cave is the kind of service advisor you hope to find. He genuinely cares about his customers — communicating proactively, following through on commitments and requests, and making a stressful situation feel more manageable. He has earned my trust and my continued business."
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, thank you so much for sharing this thoughtful review! We’re incredibly proud to hear that Kirk Long provided the genuine care, proactive communication, and dependable follow-through that made a stressful situation feel easier. Earning your trust and continued business means the world to Kirk and the entire Covert Cadillac Bee Cave team. We truly appreciate your support and look forward to taking great care of you for many years to come!
The service writers are top notch. They make sure they understand the issues and often look at the vehicle themselves to verify what is happening and even see if a quick easy fix is possible. I will not go anywhere else.
The service writers are top notch. They make sure they understand the issues and often look at the vehicle themselves to verify what is happening and even see if a quick easy fix is possible. I will not go anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Rodney, thank you so much for this incredible review! We’re thrilled to hear that our service team consistently takes the time to listen, understand your concerns, and personally check your vehicle to find the best possible solution. Your trust and loyalty mean the world to us, and we’re honored to be the dealership you choose every time. We truly appreciate your continued support and look forward to taking great care of you for years to come!