Reviews
Matt LeBlanc stepped in when I had some issues. Ultimately got to a resolution I was satisfied with but even then there were some problems. Some nice people but not a dealership I find to be very reliable.
Matt LeBlanc stepped in when I had some issues. Ultimately got to a resolution I was satisfied with but even then there were some problems. Some nice people but not a dealership I find to be very reliable.
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Working with Kirk was a great experience. Efficient, professional and prompt. He didn't give it on me on an issue I had with the truck that the service team couldn't find when I first brought it in. Did a ride along with me and felt saw her the same issue I reported and then escalated it to the service manager and we got it all taken care of
Working with Kirk was a great experience. Efficient, professional and prompt. He didn't give it on me on an issue I had with the truck that the service team couldn't find when I first brought it in. Did a ride along with me and felt saw her the same issue I reported and then escalated it to the service manager and we got it all taken care of
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mike is friendly and efficient. He works to keep the service within the prescribed time limits.
Mike is friendly and efficient. He works to keep the service within the prescribed time limits.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have bought 2 vehicles from Covert Cadillac Bee Cave. I have had very good experiences with this dealership. Very professional ,very courteous.
I have bought 2 vehicles from Covert Cadillac Bee Cave. I have had very good experiences with this dealership. Very professional ,very courteous.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Trase was very responsive and easy to work with. Daniel was extremely efficient and emailed my paperwork right away.
Trase was very responsive and easy to work with. Daniel was extremely efficient and emailed my paperwork right away.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Michael was very helpful to me when I needed to get my car in for a dead battery. Highly recommend him as a service advisor.
Michael was very helpful to me when I needed to get my car in for a dead battery. Highly recommend him as a service advisor.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a very good and wonderful experience in buying my two new vehicles in Austin with Matthew and Mitch thank you for good customer service
I had a very good and wonderful experience in buying my two new vehicles in Austin with Matthew and Mitch thank you for good customer service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Michael was beyond amazing to work with, he made the process incredibly easy. Super friendly and communicative on the whole process.
Michael was beyond amazing to work with, he made the process incredibly easy. Super friendly and communicative on the whole process.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service. They got me on the schedule, i dropped my car off and it was ready for pickup 2 business days later.
Excellent service. They got me on the schedule, i dropped my car off and it was ready for pickup 2 business days later.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Both sales people that helped were extremely knowledgeable. Finance was also very accommodating and helpful.
Both sales people that helped were extremely knowledgeable. Finance was also very accommodating and helpful.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car