Reviews
They completed my routine maintenance quickly and the
They completed my routine maintenance quickly and the young man also helped me with a problem that I was having with the seat adjustment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Frank Leta Buick GMC. We appreciate your business and hope to see you again soon!
Brandon was very professional and made sure we got the
Brandon was very professional and made sure we got the best service. The dealership was clean and very tasteful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Tracy was hands on from beginning to end.
Tracy was hands on from beginning to end. They worked with my adjuster and all I had to do was make the claim. My car looks amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The dealership has a good service dept.
The dealership has a good service dept. Convenient drop off and pleasant waiting area while a vehicle is getting serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Leta Buick GMC. We look forward to having you as one of our valued customers for many more years to come!
Good service and reliable and well behaved staff and
Good service and reliable and well behaved staff and customer support care including accurate workers
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Dealer is very deceptive about their wording about the
Dealer is very deceptive about their wording about the warranty on used vehicles. Not truthful
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dennis, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Service staff was very friendly and efficient.
Service staff was very friendly and efficient. Waiting area was comfortable and provided snacks and drinks to help make the wait more pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Frank Leta Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I asked about the cost of the fuel filter change.
I asked about the cost of the fuel filter change. Was told they didn't know. Was a bit shocked after the service was done at the cost
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jack, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Everyone here at Frank Leta is very professional and
Everyone here at Frank Leta is very professional and helpful. I would recommend my family and friends to come here
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Frank Leta Buick GMC. We appreciate your business and hope to see you again soon!
She's so amazing and always takes amazing care of her
She's so amazing and always takes amazing care of her customers Wow service 10/10 recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Frank Leta Buick GMC. We appreciate your business and hope to see you again soon!