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Coughlin Kia of Dublin

(1,021 reviews)
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (740) 789-7012 (740) 789-7012
Used (740) 951-1102 (740) 951-1102
Service (740) 789-7011 (740) 789-7011

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Kia of Dublin from DealerRater.

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I took my SUV in to get it serviced. I was greeted with a...

I took my SUV in to get it serviced. I was greeted with a smile by Daniel Harris. He explained everything very clearly. He kept me posted on how much longer I had to wait, and brought to my attention things that I need to get done. The wait was not long at all. The atmosphere there is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sharon, Thank you for taking the time to share this 5-star review! We are happy to hear that Daniel took great care of you and ensured that your needs were efficiently resolved. He will be pleased to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again!

I was greeted at Crown CS with friendly faces and quick...

I was greeted at Crown CS with friendly faces and quick to serve. Payton Seay has continued to search for a car that will meet my needs within my budget. Even though we couldn’t come to a deal that I could afford Payton continues to keep in contact with me working to find that car I’ll be happy with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave Peyton this excellent review. We are happy to hear that he has been so helpful and accommodating throughout your vehicle search. We thank you for working with us at Crown Kia Dublin, and we hope to get you into your perfect vehicle very soon! Wishing you the safest of travels until we meet again!

I always bring my Kia Sedonas to Crown for service &...

I always bring my Kia Sedonas to Crown for service & always contact Alex Greenland the best service advisor Crown could ever have...Alex Greenland has always taken good care of my vehicles & keeps me updated on their service status...Highly recommend Crown service & you are lucky to have Alex Greenland as a service advisor....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for leaving Alex this kind review and recommendation! We are delighted to know that he has your confidence, and that he always takes great care of you and your automotive needs. He certainly is a wonderful asset to our dealership. Please drive safely, and do not hesitate to let us know how he and the team may be of further assistance to you in the future.

I just leased one of the new K5's from Crown and I...

I just leased one of the new K5's from Crown and I absolutely love it!! I have worked with Mark Andrijowych for several cars now between my son and myself and have always been treated great. Mark is very easy to work with and makes the process of getting a new car enjoyable. I would recommend Mark to any of my friends and family if they are looking for someone to help them find the right vehicle. Thanks Mark!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Theresa, Congratulations on your new Kia K5! We are happy to hear that Mark took exceptional care of you, and we are thrilled that he could get you into a vehicle that you love. We thank you for taking the time to leave him this kind recommendation, and we are so excited for you to enjoy your new ride!

My first experience with Crown Kia of Dublin involved...

My first experience with Crown Kia of Dublin involved shopping for and purchasing 2 new 2018 model Kias--one (an Optima for my wife) in October 2017 and one (a Sportage for me) in February of 2018. The purchase experience for both was very pleasant and satisfactory. We got the exact color and equipment/accessory packages that we wanted without any delay or haggling. Getting the Sportage equipped as desired required "importing" the vehicle from a dealer located in the same state but at some distance--this was done quickly and efficiently. The pricing was competitive and acceptable and the paperwork process was acceptably minimal and quick. At the time of purchase we were introduced to the Service Department Managers, and they have taken great care of our vehicles and us for routine maintenance (NO Repairs have been required!) ever since. [It should be noted that being taken care of by the Service Manager himself is a pleasant surprise compared to other dealers I have worked with.] I usually wait for the service events to be performed and have enjoyed the prompt and friendly first name greeting I have received for each of the efficient and competent service events, the comfortable and amenable waiting area, and personal escort to a freshly washed car when the service event is over. I find the dealer's "quality control" follow-up procedures for each service event to be a positive action albeit a bit time consuming. Many dealers tell you that they want to "earn your business"--Crown Kia of Dublin DOES earn your business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Came in knowing we wanted to purchase a Telluride, so we...

Came in knowing we wanted to purchase a Telluride, so we didn't really need to be "sold" on a car, but Mark Andrijowych made the ordering process simple and quick. We were able to order exactly what we wanted and took ownership in less than a month. Very happy and excited for many miles ahead! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Kia Telluride! We are so glad that we had the chance to assist you with this special purchase, and we are overjoyed that Mark could make it a seamless experience! We are so excited for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

My visit at this site was very pleasant ,the salesperson...

My visit at this site was very pleasant ,the salesperson Mr.Peyton Seay was very knowledgable and accomendating. I have no trouble in send other clients to see Mr.Peyton Seay at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Alex Greenland has taken great care of me and my two 2018...

Alex Greenland has taken great care of me and my two 2018 Kia(s) since I purchased them from Crown Kia. I can always count on him to immediately greet me warmly on arrival for a service appointment, to quickly and expertly confirm my needs, to update me at least 1 time during my wait, and to escort me to a freshly washed vehicle when my competently and efficiently performed service has been completed. He is a key reason I will come back to Crown Kia each time I need service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Mark Andrijowych Gave us outstanding service!Mark is...

Mark Andrijowych Gave us outstanding service! Mark is very knowledgeable, personable and efficient. We spoke on the phone; he answered all of my questions; we met the next day and bought the car! We can certainly recommend Mark to our friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Kathleen, Thank you so much for leaving Mark this kind review and recommendation! We are so glad that he could be of great assistance to you and ultimately get you into a vehicle that you love! If you have any further questions or concerns, please do not hesitate to let us know. We hope you enjoy your new ride!

Dallah Abdelmajid helped me with my purchase on a used...

Dallah Abdelmajid helped me with my purchase on a used vehicle. I was very happy with the experience and the way I was treated. I'll definitely recommend Crown to anyone who is in the market for a used or new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We appreciate your business and are delighted to know that Dallah provided you with the quality service that you so much deserve! We thank you for taking the time to share this wonderful recommendation, and we can't wait for you to enjoy your new ride!