Sedano Ford

I have contacted this dealership many times online and visited the dealership twice regarding the truck I am interested in. With responses that we can get back to you. Then no follow up. I even emailed the sales manager regarding this, he responded once then that was it. He is just as bad as his employees. Not to mention the crazy markups they have on their vehicles compared to others around them. Well they lost my business and I will be buying my 2 cars somewhere else.

I brought my 2016 f-150 truck in because the brakes were squealing loudly like the pads were worn out, even though it had only 21,000 miles on it. My service tech was mike V. He was warm and welcoming. I waited for the brake check to be done. after an hour, which was reasonable, Mike came in and said the brakes were fine all around, He said the noise is due to the new composite brake pads and there was nothing to do about it, they just squeak. BUT he said, the tech popped a brand new tire on my truck when he took it off the rack. Accidents happen, and Mike said they were already getting the tire which they have in stock putting the new tire on at no charge and I would be done. Fair enough, but it took over 2 hours to put on a tire on, and even then I had to ask a person in the waiting room to check on it's status. for my trouble, I wasn't even given a car wash, a bit disappointing

Salesman Mark Webb was very professional & helpful. He found a vehicle I was looking for. Did a test drive. I came back two days later & purchased said vehicle. Mark help set up the technology that was most important to me. Showed me other options that I could explore later as I became more familiar with the vehicle. He contacted me a few days later to see if I was enjoying my new purchase & offered his service on any questions I might have in the future. Mark made my purchase pleasant & non stressful. KL

Very helpful with everything that needed to be done in buying back our F150. Mark Webb was great. Love the dealership. Will be loyal to the dealership

I have been taking my Ford C-max Energi to Penske since before it was Penske. I have found the service to be exceptional. I really like my service adviser, Amy Barclay. She makes me feel comfortable when dealing with the occasional problems that arise. I also believe Penske has fair pricing so I do not feel gouged when I take my vehicle to this dealershi[.

The staff at Penske ford were friendly and helpful. From finding a vehicle I’m interested in, test driving it, getting a final price, to signing the papers and driving off the lot, I had no complaints. Would do again.

This was our 5th purchase from this dealer but 1st from Penske. Great experience start to finish.Salesman Francisco Palau was AWESOME.. We Highly recommend him.

Very satisfied with the ease of buying a new car. From sales to finance, Penske is top notch! Highly recommend if you’re in the market for a new vehicle.

This is the third vehicle I purchased from Penske Ford. The staff here is always top notch. Continually treats us like family and truly bend over backwards to help us get into a new vehicle at a very very competitive price over all other dealers in San Diego.

My family and I have have always topnotch service at Penske Ford. Mickey Rodgers very courteous and knowledgable , the work done excellent, no complaints. Have always and will always continue to do business with Penske Ford.