Reviews
I have brought both my vehicle and our daughter’s vehicle
I have brought both my vehicle and our daughter’s vehicle to this dealership for service. Faisal has been so helpful and informative, especially regarding the repairs on my daughter’s vehicle. She is a young adult who has just started living on her own so she doesn’t have extra money for car repairs and maintenance. We do what maintenance we can for her at home. But Faisal was instrumental in getting more significant issues fixed for her that were covered under her car warranty, which we didn’t even know still existed on her 2017 Volt. Very helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Aaron Chevrolet. We appreciate your business and hope to see you again soon!
Excellent service, friendly and professional, kept us up
Excellent service, friendly and professional, kept us up to date on status regularly. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
It took 33 days to install a part the communication was
It took 33 days to install a part the communication was awful and now Chevrolet is buy the car back They took the bumper off and there’s scratches all over not happy
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're very disappointed to see your feedback, as it is always our goal to provide our customers with seamless and efficient service as well as great care and communication. We sincerely apologize for falling short, and we hope the concerns and issues you've mentioned here were addressed and rectified. If you have further questions or would like to discuss this review in more detail, please don't hesitate to call me. Thank you, Tony T. - General Manager - (951) 457-5069 - tony@aaronag.com
Excellent service and personnel, Great experience
Excellent service and personnel, Great experience indeed. Looking forward to our subsequent encounter. Great job!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great service Tim is a wonderful sales person help you
Great service Tim is a wonderful sales person help you with your needs .really recommend it .Thank you for your service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback, and we will share your gratitude with Tim! We hope to see you again at Aaron Chevrolet in Lake Elsinore, Carmen.
Fast and friendly service.
Fast and friendly service. They got me out in halph the time quoted. Thanks for the effort.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Aaron Chevrolet. We look forward to having you as one of our valued customers for many more years to come!
Great service and thank you all.
Great service and thank you all. Every person i spoke to was very professional. I would recommend Aaron Chevrolet to anyone/everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Aaron Chevrolet. We appreciate your business and hope to see you again soon!
Great service, all the staff are very professional and
Great service, all the staff are very professional and helpful best service department I highly recommend Aaron Chevrolet!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We are thrilled to hear that you had a professional and helpful experience with our service team. We hope to see you again at Aaron Chevrolet in Lake Elsinore!
I’ve worked with multiple service agents here and they
I’ve worked with multiple service agents here and they are all the same, they never call you when they tell you they will. You have to call and follow up but somehow everytime you call them their answer is “I was just calling you”(sure you told me you’d call by lunch). They’ll wait til end of day to call and make you rush to pick up your car. I would say worst in service. I use to live in a different area and my Service rep would text or call me to keep me updated.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We aim to deliver a seamless service process, and it's disappointing to see we've fallen short here. I'd like the chance to learn more about your service experiences and go over the details here in our pursuit to improve our communication moving forward. Please contact me if we can address any outstanding concerns. Thank you, Tony T. - General Manager - (951) 457-5069 - tony@aaronag.com
It has always been a great experience at this dealership
It has always been a great experience at this dealership while servicing my 2024 Blazer EV.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review of Aaron Chevrolet in Lake Elsinore, Shetty!