Reviews
Service representative was not willing to help and answer
Service representative was not willing to help and answer questions about our vehicle. Would not return phone calls. Eventually told us she could not help us.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
I love faisel he always takes care of me he goes above
I love faisel he always takes care of me he goes above and beyond 100% recommend him
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Aaron Chevrolet. We look forward to having you as one of our valued customers for many more years to come!
Salesman was very polite and considerate of my time.
Salesman was very polite and considerate of my time. I would buy my next car from him when I get a chance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad you had a great sales experience with our team at Aaron Chevrolet in Lake Elsinore! We look forward to seeing you again. Enjoy your new ride!
Breanna is always very friendly and informative and
Breanna is always very friendly and informative and listened to my concerns about my car. I enjoy the customer lounge and the coffee and TV that you provide to your customers. It is always a pleasant experience when I come for service to your facility. Keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Mario has been very helpful and patient specially dealing
Mario has been very helpful and patient specially dealing with my extended warranty. I appreciate everything he did to get my vehicle in service due to my broken AC.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Aaron Chevrolet. We appreciate your business and hope to see you again soon!
I had a great experience working with the Aaron Chevrolet
I had a great experience working with the Aaron Chevrolet team. 5 stars to Chris Davidson who worked diligently to get me to deliver the vehicle I was looking for at a great deal. It could not have been a better end-to-end experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Aaron Chevrolet!
Great customer service.
Great customer service. Our service advisor Ricky Ramirez provided great service. The dealer was very efficient and called us when our vehicle was done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Aaron Chevrolet. We appreciate your business and hope to see you again soon!
Briana was excellent to work with and the service was
Briana was excellent to work with and the service was quick and well done. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Aaron Chevrolet!
Purchased a car from Aaron Chevy, Cesar out sales
Purchased a car from Aaron Chevy, Cesar out sales salesperson, a very nice person, but doesn't follow up with ANYTHING. Called to get the due bill done, never called back, called 4 times, left messages with service, sales, his personal phone, desk phone, never got a call back. Really bad service, wanted to get a second car there, they wanted 10k down, hassled me to get financing. I went to another place and purchased the same car with 3k down, got financing, and already have had 3 calls from them asking if they can answer any questions. I got an email survey from Aaron, and guess what, IT DOESN'T WORK, won't let me rate them. wonder why????? Very bad service there from the sales team. Cesar. Service was great, they called when we finally got the due billed done, followed up with a call to make sure it was all done.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Mike, we're disappointed to see that your sales and purchasing experiences with us did not meet our high standards. We take communications seriously and I would like to personally apologize for any inconvenience this may have caused you. If you would like to discuss this matter further, please don't hesitate to send me a text at (951) 805-7508. Thank you, Shadi Abdelhadi - General Manager
My service advisor Faisel was awesome.
My service advisor Faisel was awesome. Quick easy visit, very friendly and knowledgeable, super happy with my service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!