Reviews
The service department is very good at servicing my car
The service department is very good at servicing my car each time it has needed it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Great customer service.
Great customer service. Went above and beyond to make sure our vehicle was serviced and gave my wife flexibility by providing a loaner vehicle to help her tend to our newborn while the vehicle was serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
My service is always prompt.
My service is always prompt. Estimated parts and services expense is always explained to me at the beginni g of my appointment. Ride provided to nearby location while waiting if requested.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I went to Bob Rohrman Subaru, because I thought I found
I went to Bob Rohrman Subaru, because I thought I found the perfect car although I am from Illinois. The experience initially was good but since buying my car at the end of January, my temporary license has expired and I cannot get anyone at Bob Rohrman including Justin, Josh, and Brenda, to figure out what happened and why I cannot get an Illinois license plates. I spent around $30,000 to buy this car and now I cannot drive it because I do not have legal plates. I have called I have emailed I have texted the above people and they can’t find it in their day to call me back and figure out what the problem is so I will never do business with this dealership again and I will make sure anybody I know won’t either. What is the purpose of buying a car if you can’t drive it?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (765) 449-8100 at your earliest convenience and we will do our best to resolve this with you.
Everyone working with us was very friendly and helpful.
Everyone working with us was very friendly and helpful. They all made it a pleasant experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
I have been helped several times by Matthew Spence over
I have been helped several times by Matthew Spence over the past 2 years and he has been very helpful and courteous. Overall great experience with the team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The answer questions and aren't condescending they
The answer questions and aren't condescending they come to you wherever you are waiting with progress updates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Fantastic dealership from m sales to service.
Fantastic dealership from m sales to service. John was an excellent salesman and went above and beyond to make sure buying a car was as stress free as it could be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Met all my expectations on car detailing and car
Met all my expectations on car detailing and car information. Salesman was very knowledgeable about my new OutbCk.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
service was fast.
service was fast. staff were welcoming. I was in and out on my first visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!