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Zeigler Subaru of Lafayette

(1,757 reviews)
New (833) 867-0399 (833) 867-0399
Used (765) 339-1309 (765) 339-1309
Service (866) 439-3591 (866) 439-3591

Reviews

(1,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Subaru of Lafayette from DealerRater.

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the woman that checked me in was so kind.

the woman that checked me in was so kind. they were understaffed and she was very welcoming even thought she was stressed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The service was fast and the employees are professional

The service was fast and the employees are professional and friendly. Always a pleasure to go to Bob Rohrman.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are so happy to read such a great review about Bob Rohrman Subaru! We are always more than happy to assist you if anything else comes up. Take care!

The people at Bob Rohrman are professional, keep in

The people at Bob Rohrman are professional, keep in contact well about parts on order as they come in, and then the installation of said parts went very smoothly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hi Holly, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

The Service Department was very good.

The Service Department was very good. Lauren kept me informed. However, I am having the driver's window problem again. I made the trip to get it fixed before my warranty ran out.I will be making another appointment.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Rohrman Subaru. If you have any further questions, please give us a call. We're always happy to help!

always clear explanations on service details.

always clear explanations on service details. service provider worked through his lunch to complete my maintenance issues so I didn’t have to cancel a doctor’s appointment on the same day.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

They are always very prompt and they explain everything

They are always very prompt and they explain everything they’re doing to your vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Rohrman Subaru

They take my questions seriously and are not

They take my questions seriously and are not condescending, which as an Older female, I have experienced many other places

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Everyone always nice and work done in good time.

Everyone always nice and work done in good time. Justi always ready to help and answer quedtions

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The Service Department completely addressed my tire low

The Service Department completely addressed my tire low pressure issue in a quick and courteous manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

John Pilatz was great to work with!

John Pilatz was great to work with! He knew my wants and needs and communicated quickly and professionally. He really worked for us. I would work with him again!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Rohrman Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!