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Zeigler Subaru of Lafayette

(1,757 reviews)
New (833) 867-0399 (833) 867-0399
Used (765) 339-1309 (765) 339-1309
Service (866) 439-3591 (866) 439-3591

Reviews

(1,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Subaru of Lafayette from DealerRater.

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The service that was provided by the entire team at

The service that was provided by the entire team at Zeigler Subaru of Lafayette is exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dan, Thanks for the five-star love! We’re excited to welcome you again! - Zeigler Subaru of Lafayette

The dealership was clean, friendly and service was

The dealership was clean, friendly and service was completed quickly. I had no issues during or after my oil change and tire rotation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Julie, we're delighted to hear that your service experience at Zeigler Subaru of Lafayette was smooth and efficient. Thanks for choosing us! Safe travels!

Look at purchase agreement carefully for no additional

Look at purchase agreement carefully for no additional products added you didn’t ask for

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're disappointed to read this review and assure you that we take your feedback seriously. Please contact our team at your earliest convenience. Thank you, Jordan Shillings, Sales Manager, JordanShillings@Zeigler.com, 765-340-2044

Rich takes such great care of our vehicles.

Rich takes such great care of our vehicles. Always prompt, thorough and up to date. He is very accommodating with our busy shedules.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Rich and the team at Zeigler Subaru of Lafayette! We're delighted to hear that he consistently provides prompt and thorough service. We appreciate your support and look forward to assisting you again in the future!

Justin James Dunn was excellent to work with!

Justin James Dunn was excellent to work with! Very knowledgable and patient. Invited us back anytime with our questions and concerns after purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jstrain, we're delighted to hear that Justin provided such knowledgeable and patient service at Zeigler Subaru of Lafayette. We appreciate your feedback and look forward to assisting you anytime!

Everything excellent especially our salesperson Chris

Everything excellent especially our salesperson Chris White he was the best I have ever had in over 50 years of buying cars

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Lanny, we're delighted to hear that Chris provided you with such an outstanding experience at Zeigler Subaru of Lafayette! Thank you for your kind words and support.

Always very helpful employees.

Always very helpful employees. You have a great dealership. I totally enjoy all the tech stuff on my Accent..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you're enjoying the tech features on your Accent and appreciate our helpful team at Zeigler Subaru of Lafayette. Thanks for sharing your experience with us!

The staff is very knowledgable and friendly, which makes

The staff is very knowledgable and friendly, which makes the entire process so much easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback about our Zeigler Subaru of Lafayette team! We hope we have the opportunity to serve you again in the future!

The staff is very knowledgable and friendly, which makes

The staff is very knowledgable and friendly, which makes the entire process so much easier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind feedback about your recent visit here at Zeigler Subaru of Lafayette! We appreciate your support and hope to see you again in the future!

Ziegler was clean, efficient, and very helpful.

Ziegler was clean, efficient, and very helpful. Our salesman Justin gave us all the information we needed while giving us space to test and make a decision. Overall, my wife and I are very happy with our experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nick, we're delighted to hear that Justin and the team at Zeigler Subaru of Lafayette provided you with a clean and efficient experience. Thank you for sharing your positive feedback! Enjoy your new ride!