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Zeigler Subaru of Lafayette

(1,757 reviews)
New (833) 867-0399 (833) 867-0399
Used (765) 339-1309 (765) 339-1309
Service (866) 439-3591 (866) 439-3591

Reviews

(1,757 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Zeigler Subaru of Lafayette from DealerRater.

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Repaired problem with minimal wait time, very courteous,

Repaired problem with minimal wait time, very courteous, listen closely to problem description, I definitely would return to do business!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Zeigler Subaru of Lafayette provided you with efficient and courteous service. Thank you for your kind words, and we look forward to assisting you again in the future! Safe travels!

It’s an alright dealership, changed could definitely help

It’s an alright dealership, changed could definitely help improve on the shop side and customer service!

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The best experience you could have.

The best experience you could have. Reasonable prices. Great interest rate. Helpful staff I was stranded on the side of the road. They gave me a rent a car. And delivered my car to me 130 miles away

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kippy! We're delighted to hear that our team at Zeigler Subaru of Lafayette could assist you during a challenging time and provide such excellent service. It's great to know we were able to offer reasonable prices, a great interest rate, and go the extra mile by delivering your car 130 miles away! Thank you for sharing this experience with us.

Marty is fantastic!

Marty is fantastic! I've gotten my last 3 Subarus from him and will continue to do so until he retires! Josh also made the finance process quick and painless!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Blaine, we're delighted to hear that Marty and Josh have made your experiences at Zeigler Subaru of Lafayette so positive! Thank you for your continued trust in our team.

The staff is very friendly and helpful.

The staff is very friendly and helpful. And making an appointment is very easy and the wait time is never long.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Zeigler Subaru of Lafayette made your experience smooth and pleasant. Thank you for highlighting the ease of scheduling appointments and the friendly service!

Marty was always available throughout this process, and

Marty was always available throughout this process, and we never felt pressured to purchase anything. He walked us through both the pros and the cons of each vehicle in a true effort to get us in the right one. We are happy with the price and trade-in value. There is no doubt that we will return the next time we need a vehicle!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Marty provided such a supportive and pressure-free experience at Zeigler Subaru of Lafayette. Thank you for your trust in us, and we look forward to assisting you with future vehicle needs!

Best Dealership experience each and every time, makes no

Best Dealership experience each and every time, makes no difference who you deal with. Always a great experience!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Zeigler Subaru of Lafayette! We're delighted to hear that our team consistently provides great service. We look forward to seeing you again in the future!

This was the best car buying experience I've ever had -

This was the best car buying experience I've ever had - highly recommend this dealer!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

We appreciate your patronage and hope to see you back soon! Thank you so much! Zeigler Subaru of Lafayette

The sale went as agreed, and it was a good experience.

The sale went as agreed, and it was a good experience. No problem. After my first service happens it will be easier to evaluate

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're glad to hear that your experience with Zeigler Subaru of Lafayette went smoothly! We look forward to seeing you for your first service and hope it meets all your expectations.

Friendly Service staff.

Friendly Service staff. Regular maintenance performed very quickly and kept informed of all services performed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Phil, we're delighted to hear that our service team at Zeigler Subaru of Lafayette provided you with friendly and efficient maintenance. Thanks for sharing your experience!