Reviews
I was met in the parking lot with great customer service.
I was met in the parking lot with great customer service. Mr. Banks helped me fill out paperwork and was very helpful with explaining everything to me. They even was so kind to serve me lunch. The process was easy and faster than I expected. I would recommend courtesy Nissan to all my family and friends. The customer service is outstanding and they truly work hard to get you in a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! We’re thrilled to hear Mr. Banks and our team made the process smooth, quick, and welcoming for you, lunch included! 😊 Your recommendation means a lot, and we truly appreciate the trust you’ve placed in Courtesy Nissan Richardson. We look forward to continuing to serve you and your family and friends in the future.
Shauna has given excellent assistance with my car.
Shauna has given excellent assistance with my car. Very professional and knowledgeable. Also, she followed up with me on my questions and repair issues. Her expertise and prompt responses are greatly appreciated! I will always bring my car to Courtesy Nissan for service. Thank you Shauna. Leslie Brown
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan Richardson. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Service was fine and prompt.
Service was fine and prompt. However, I was appalled when they wanted to charge 3% extra for using my credit card, which is a cost of doing business. Doubtful I will be back.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re glad to hear your service was prompt, but we’re very sorry for the frustration caused by the credit card surcharge. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 972-792-5657.
This dealership worked their magic and made this the
This dealership worked their magic and made this the easiest and painless experience I have ever had!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Please don't hesitate to reach out if there's anything additional we can do for you.
They are courteous and friendly.
They are courteous and friendly. Oil change and tire rotation took less than an hour.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad our team could provide you with courteous service and get your oil change and tire rotation completed so quickly. We look forward to seeing you again at your next visit!
Shauna is fast, efficient, pleasant and professional.
Shauna is fast, efficient, pleasant and professional. I will always ask for her when I go in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your feedback. Shauna will be delighted to know she provided such efficient and professional service. Thank you for your loyalty, we look forward to serving you in the future.
Robert was extremely helpful!
Robert was extremely helpful! Very knowledgeable and easy to work with. I'd definitely recommend him to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rebecca, thank you so much for the kind words! We’re thrilled to hear Robert was knowledgeable and easy to work with. We’ll be sure to share this with him. If you need anything at all, we’re here to help!
Mansour was an excellent sales representative and easy to
Mansour was an excellent sales representative and easy to work with through the entire process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’re thrilled to hear that Mansour made the process smooth and enjoyable for you. We’ll be sure to share your kind words with him. We truly appreciate your business and look forward to serving you again in the future!
Casen and Johnny both were super helpful.
Casen and Johnny both were super helpful. They both were patient and worked with me till the could get the deal done! So thankful for them both and sending everyone to them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ashley, thank you so much for sharing your experience! We’re thrilled to hear that Cason and Johnny were able to take great care of you. Your kind words mean a lot, and we’ll be sure to share your feedback with them. We truly appreciate your trust in us and look forward to serving you again, and your referrals mean the world!
I always get excellent effiicent service from AK and the
I always get excellent effiicent service from AK and the service department at Courtesy Nissan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan Richardson. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!