Reviews
Best for car purchase and service later.
Best for car purchase and service later. Thanks . Great waiting area. Good shuttle facility for drop and pick. Timely service. Very helpful and courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mohammad, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I love Toyota of Bowie, they all are kind and caring
I love Toyota of Bowie, they all are kind and caring especially Lewis Grimes! He makes sure that they take well care of my car, I always feel well cared for when I visit
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great place.
Great place. Spacious. Plenty of seating. Very helpful staff. Relaxing while I waited. Great texting service w the technical service info. Am I up to 25 words yet?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Meme provided excellent customer service and
Meme provided excellent customer service and professional. Meme assisted me with getting a ride back home free of charge. Meme was prompt with letting me know the status of my vehicle. Meme also ensured that I got discounts if applicable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Ask for Daniel Karode?
Ask for Daniel Karode? he will take care of you like no other service person. He will go above and beyond. Super Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kimberly, we're happy you found our staff to be so supportive during your experience here at Toyota of Bowie. If you have any further questions, please don't hesitate to reach out!
Great service, professional service team work,will come
Great service, professional service team work,will come back agian for other services. Thank you all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! If you have any further questions, please don't hesitate to reach out!
Repairs were good.
Repairs were good. Dealer normally needs to keep vehicle overnight. Repair prices are extremely high. Want to charge me $400.00 plus to change a hood strut. I complained and they reduced by $100.00.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback. We are glad to hear that you were satisfied with the repairs performed. We understand your concern regarding pricing and appreciate you bringing it to our attention. Our goal is always to provide quality service while staying competitive in the marketplace. We will share your comments with our management team for review as we continue to work to improve the customer experience here at Toyota of Bowie. Thank you again for your business and for choosing us. Toyota of Bowie - (240) 927-4250
My experience was great.
My experience was great. The staff is professional, pleasant, and very helpful. I would definitely recommend Toyota of Bowie to purchase a great vehicle of your choice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Helen, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! Please don't hesitate to reach out if there's anything additional we can do for you.
Scheduling was easy, convenient and quick.
Scheduling was easy, convenient and quick. Service time took longer than expected but no complaints with the service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Very inefficient check in process.
Very inefficient check in process. Because I was assigned to a clerk and she was helping someone else,I waited 10+ minutes to be checked in when there were at least 5 people chatting. I only got checked in by another clerk once experienced my confusion about their process.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention. We apologize for any inconvenience caused during your check-in process. We strive to improve our communication and efficiency to provide a better experience for our customers. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Edbyn Lopez - Service Manager Toyota of Bowie | (240) 927-4267| edbynlopez@toyotaofbowie.com