Reviews
Adeniyi was great and super easy to work with.
Adeniyi was great and super easy to work with. Mantained professional the entire time. From coming in on Monday and picking up Tuesday the entire process went well. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dinora, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Service department once again did a superb job performing
Service department once again did a superb job performing the required maintenance. The intake was flauless thanks to Mike superb performance and in take supervisor timely decision making. In addition, the parts department and payment department performance is superb as well!
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- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Benito, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
Our salesman, Adeniyi, was so kind and patient.
Our salesman, Adeniyi, was so kind and patient. He wasn?t pushy at all and walked me through the process of purchasing my car! Thanks Adeniyi! The financing man was a bit rude and I had to negotiate a rate, but in the end it all went smooth.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience and for the kind words about Adeniyi. We are glad to hear he provided patient and helpful service throughout your purchase. We appreciate your feedback regarding the finance process and will review it with our team. We are happy everything worked out smoothly in the end and thank you for choosing Toyota of Bowie. Toyota of Bowie Sales team - (240) 927-4200
From the moment I called to getting in the same day.
From the moment I called to getting in the same day. I even drove to the wrong dealership (my mistake) and they still accommodated me and they stayed open later than needed! Overall amazing experience for everything! Niyi was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Bowie! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always get good customer service with Karl , my only
I always get good customer service with Karl , my only issue is how long I'm at the dealer and how long it takes for my vehicle to be ready , I know you guys be busy , and I know i can get a ride home and come back to get it so this is my concern.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for recognizing Karl for his great customer service. We truly appreciate your patience and understanding regarding the wait time during your visits. We know your time is valuable and will use this feedback as we continue to look for ways to make the process more efficient. Thank you again for your feedback and for being such a valued customer. Toyota of Bowie - (240) 927-4250
It was a great experience buying a new car from Toyota of
It was a great experience buying a new car from Toyota of Bowie. I had an excellent sale person and great financial advisor. Everyone was nice and professional. Everything was smooth.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Abadi, thanks for taking the time to leave a review. We can't wait to see you again, have a great day.
The parts are ordered wrong and intalled took a
The parts are ordered wrong and intalled took a month Come back so many times. Not satisfied. They are not able to explain the car recalls.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback, and we are sorry for the confusion with your repair. We hope that you will allow us another opportunity in the future to give you the service you deserve. Thank you, Dave Gruner - General Manager Toyota of Bowie | (240) 927-4200 | dgruner@group1auto.com
They are always very accommodating whenever i need a next
They are always very accommodating whenever i need a next day appointment and imani is always very helpful and nice
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Daniel Cookson was impeccable and will be missed when he
Daniel Cookson was impeccable and will be missed when he retire. Offer car service when he found out the service will take longer. Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mary, we're happy you found Daniel to be so supportive during your experience here at Toyota of Bowie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The people that come to your car are rude.
The people that come to your car are rude. It took forever to a oil change
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry for your poor experience. Your feedback is very valuable and will be used to help train and motivate our team in the future Dave Gruner - General Manager Toyota of Bowie | (240) 927-4200 | dgruner@group1auto.com