Reviews
Damien was cool. Came in to inquire about selling and he helped us through the whole process. Was super friendly. I don?t know what he had to do but whatever it was he seemed to work fast so I know he was working hard. He checked in with us throughout the process and made sure we were ok. He communicated really well about each Stephan?s time frame. Great experience. If you sell your car ask for Damien.
Damien was cool. Came in to inquire about selling and he helped us through the whole process. Was super friendly. I don?t know what he had to do but whatever it was he seemed to work fast so I know he was working hard. He checked in with us throughout the process and made sure we were ok. He communicated really well about each Stephan?s time frame. Great experience. If you sell your car ask for Damien.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I sold my car this weekend and was greeted at the door by Damien. From the very begining of the process he made the whole seamless and stress free. He was very friendly and made the whole process so easy. I didn?t anticipate doing everything on this day so I ran out of time and had to leave to pick up my child. Damien was completely understanding and offered to meet me wherever I was so we could complete the paperwork! BEST CUSTOMER SERVICE EVER!
I sold my car this weekend and was greeted at the door by Damien. From the very begining of the process he made the whole seamless and stress free. He was very friendly and made the whole process so easy. I didn?t anticipate doing everything on this day so I ran out of time and had to leave to pick up my child. Damien was completely understanding and offered to meet me wherever I was so we could complete the paperwork! BEST CUSTOMER SERVICE EVER!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jason Hernandez was and exceptional sales representative. We felt like he was looking out for us and made us feel special. My wife and I loved working with Jason. We were out of state buyers and he accommodated every step
Jason Hernandez was and exceptional sales representative. We felt like he was looking out for us and made us feel special. My wife and I loved working with Jason. We were out of state buyers and he accommodated every step
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jordan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
⭐⭐⭐⭐⭐ Hands Down One of the Best Dealership Experiences! I purchased my new Dodge Durango on 10/10/2026, and from start to finish, this dealership made the entire experience smooth, easy, and enjoyable! Frances made sure everything was going smoothly throughout the process and made me feel comfortable from the very beginning. Jose made sure I wasn’t leaving without exploring every possible option. He took the time to go over my choices and really made an effort to help me find something that worked for me. Then came Chris, my last stop before driving off in my new Durango! I felt like I was catching up with an old friend. 😂 I almost forgot we still needed to wrap up the sale because the conversation was just that good! I can honestly say this dealership is hands down one of the best I’ve been to. The customer service, the teamwork, and the overall experience were top-tier. I drove away happy, excited about my new Dodge Durango, and loving every moment of it! A huge thank you to Frances, Jose, and Chris for making this such a great experience. I will absolutely be referring friends and family to this dealership in the future. If you’re looking for a dealership where people take the time to work with you and make the process enjoyable, this is the place to go! 🚙🎉
⭐⭐⭐⭐⭐ Hands Down One of the Best Dealership Experiences! I purchased my new Dodge Durango on 10/10/2026, and from start to finish, this dealership made the entire experience smooth, easy, and enjoyable! Frances made sure everything was going smoothly throughout the process and made me feel comfortable from the very beginning. Jose made sure I wasn’t leaving without exploring every possible option. He took the time to go over my choices and really made an effort to help me find something that worked for me. Then came Chris, my last stop before driving off in my new Durango! I felt like I was catching up with an old friend. 😂 I almost forgot we still needed to wrap up the sale because the conversation was just that good! I can honestly say this dealership is hands down one of the best I’ve been to. The customer service, the teamwork, and the overall experience were top-tier. I drove away happy, excited about my new Dodge Durango, and loving every moment of it! A huge thank you to Frances, Jose, and Chris for making this such a great experience. I will absolutely be referring friends and family to this dealership in the future. If you’re looking for a dealership where people take the time to work with you and make the process enjoyable, this is the place to go! 🚙🎉
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
⭐ 1 STAR — BUYER BEWARE AutoNation USA Centennial in Las Vegas has not returned $6,115.23 of my $9,500 down payment. I purchased a Range Rover in July 2026. Because the dealership was closing, I could not test-drive it. The vehicle was unwashed and nearly out of gas. On the drive home, I noticed a battery warning light, an apparent leak, empty windshield-washer fluid, and randomly activating collision sensors. After registering the vehicle with the Nevada DMV, I contacted AutoNation because I had not received financing information. I was told financing was approved and to wait for the paperwork. About 68 days after purchase, a manager told me financing had never been finalized and threatened repossession. I was asked to return the vehicle and was explicitly promised my full $9,500 down payment plus registration fees. I was also told that if I did not return it by a deadline, it would be reported stolen and charges would be filed, despite my having registered it with the DMV. I returned the vehicle and was told my refund would arrive within 3–5 business days. Instead, I received only $3,384.77. AutoNation withheld $6,115.23, later claiming mileage and rental fees. I never agreed to rent a vehicle and repeatedly requested an itemized ledger, but never received one. My calls are now unanswered. I am requesting my remaining $6,115.23, reimbursement of my registration fees, and a written explanation of every deduction. If you buy here, confirm financing is finalized, get every promise in writing, request an itemized ledger, and document all communications. I would not recommend this dealership. One star is one star too many.
⭐ 1 STAR — BUYER BEWARE AutoNation USA Centennial in Las Vegas has not returned $6,115.23 of my $9,500 down payment. I purchased a Range Rover in July 2026. Because the dealership was closing, I could not test-drive it. The vehicle was unwashed and nearly out of gas. On the drive home, I noticed a battery warning light, an apparent leak, empty windshield-washer fluid, and randomly activating collision sensors. After registering the vehicle with the Nevada DMV, I contacted AutoNation because I had not received financing information. I was told financing was approved and to wait for the paperwork. About 68 days after purchase, a manager told me financing had never been finalized and threatened repossession. I was asked to return the vehicle and was explicitly promised my full $9,500 down payment plus registration fees. I was also told that if I did not return it by a deadline, it would be reported stolen and charges would be filed, despite my having registered it with the DMV. I returned the vehicle and was told my refund would arrive within 3–5 business days. Instead, I received only $3,384.77. AutoNation withheld $6,115.23, later claiming mileage and rental fees. I never agreed to rent a vehicle and repeatedly requested an itemized ledger, but never received one. My calls are now unanswered. I am requesting my remaining $6,115.23, reimbursement of my registration fees, and a written explanation of every deduction. If you buy here, confirm financing is finalized, get every promise in writing, request an itemized ledger, and document all communications. I would not recommend this dealership. One star is one star too many.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
⭐ 1 STAR — BUYER BEWARE AutoNation USA Centennial in Las Vegas has not returned $6,115.23 of my $9,500 down payment. I purchased a Range Rover in July 2026. Because the dealership was closing, I could not test-drive it. The vehicle was unwashed and nearly out of gas. On the drive home, I noticed a battery warning light, an apparent leak, empty windshield-washer fluid, and randomly activating collision sensors. After registering the vehicle with the Nevada DMV, I contacted AutoNation because I had not received financing information. I was told financing was approved and to wait for the paperwork. About 68 days after purchase, a manager told me financing had never been finalized and threatened repossession. I was asked to return the vehicle and was explicitly promised my full $9,500 down payment plus registration fees. I was also told that if I did not return it by a deadline, it would be reported stolen and charges would be filed, despite my having registered it with the DMV. I returned the vehicle and was told my refund would arrive within 3–5 business days. Instead, I received only $3,384.77. AutoNation withheld $6,115.23, later claiming mileage and rental fees. I never agreed to rent a vehicle and repeatedly requested an itemized ledger, but never received one. My calls are now unanswered. I am requesting my remaining $6,115.23, reimbursement of my registration fees, and a written explanation of every deduction. If you buy here, confirm financing is finalized, get every promise in writing, request an itemized ledger, and document all communications. I would not recommend this dealership. One star is one star too many.
⭐ 1 STAR — BUYER BEWARE AutoNation USA Centennial in Las Vegas has not returned $6,115.23 of my $9,500 down payment. I purchased a Range Rover in July 2026. Because the dealership was closing, I could not test-drive it. The vehicle was unwashed and nearly out of gas. On the drive home, I noticed a battery warning light, an apparent leak, empty windshield-washer fluid, and randomly activating collision sensors. After registering the vehicle with the Nevada DMV, I contacted AutoNation because I had not received financing information. I was told financing was approved and to wait for the paperwork. About 68 days after purchase, a manager told me financing had never been finalized and threatened repossession. I was asked to return the vehicle and was explicitly promised my full $9,500 down payment plus registration fees. I was also told that if I did not return it by a deadline, it would be reported stolen and charges would be filed, despite my having registered it with the DMV. I returned the vehicle and was told my refund would arrive within 3–5 business days. Instead, I received only $3,384.77. AutoNation withheld $6,115.23, later claiming mileage and rental fees. I never agreed to rent a vehicle and repeatedly requested an itemized ledger, but never received one. My calls are now unanswered. I am requesting my remaining $6,115.23, reimbursement of my registration fees, and a written explanation of every deduction. If you buy here, confirm financing is finalized, get every promise in writing, request an itemized ledger, and document all communications. I would not recommend this dealership. One star is one star too many.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that you were unable to reach a resolution after working with our General Manager. We understand how frustrating this can be. Your feedback has been escalated to our leadership team so it can be reviewed more closely and followed up on appropriately.
I called yesterday 3 times. Twice I got no answer and once someone answered but said the GM was in or preparing for a meeting. I gave my name and number and did not receive a call back.
This dealership has very good service. They are very helpful and the process is quick and painless.
This dealership has very good service. They are very helpful and the process is quick and painless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I was delightfully surprised at the number of quality vehicles for me to choose from. I could have taken as many as seven and been satisfied. We found the perfect vehicle, a BMW X3 for well under book and used the extra savings to apply toward a full maintenance package. The facility is clean, close by and all of the staff were willing to step in and help with all our questions.
I was delightfully surprised at the number of quality vehicles for me to choose from. I could have taken as many as seven and been satisfied. We found the perfect vehicle, a BMW X3 for well under book and used the extra savings to apply toward a full maintenance package. The facility is clean, close by and all of the staff were willing to step in and help with all our questions.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Craig, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Silvia and Pepe were so great at AutoNation USA Centennial, they didn?t have the vehicle we were looking for at their lot but they found one somewhere else and brought it in for us to look at it and we loved it, they really went the extra mile for us and we so appreciate it so, we totally recommend them to everyone who is looking for a certified pre owned vehicle, thank you guys again.
Silvia and Pepe were so great at AutoNation USA Centennial, they didn?t have the vehicle we were looking for at their lot but they found one somewhere else and brought it in for us to look at it and we loved it, they really went the extra mile for us and we so appreciate it so, we totally recommend them to everyone who is looking for a certified pre owned vehicle, thank you guys again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Santos, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Joe helped me at AutoNation and he was fantastic. I thought I had nothing to work with but they were patient and amazing. No matter what they will get you in a car!
Joe helped me at AutoNation and he was fantastic. I thought I had nothing to work with but they were patient and amazing. No matter what they will get you in a car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!