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Ciocca Ford of York

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (479 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (479 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Ford of York from DealerRater.

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Excellent

Gregory Ernst was very helpful and knowledgeable about our new Ford XLT. He was also very personable and courteous. He took a lot of time with me explaining the different features and answering the many questions I had since I never owned a diesel truck. This was the 2nd time I purchased a truck from Beasley Ford and I want to thank all their employees, especially Greg Ernst, Dave Estep and also the finance person for a wonderful experience. I give Beasley Ford and all their personnel an A+++++ and I would recommend Greg Ernst and this dealership to anyone who wanted to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that Greg and the team were able to take the time for you to feel comfortable with your purchase and gave you such a wonderful experience. Thank you for choosing us and welcome to the family. If you need anything please let us know.

very good

ansewered all my questions ,were very good in sales procees, not over aggressive or waiting to ponce. They were very fair with my trade price. everyone seems to care about you and ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that Jamie and the team were able to give you the customer service that you deserved and made you feel like part of our family.Thank you again for choosing us and welcome to the family. If you need anything please let us know.

Honest, Reliable, and Personable

I just finished purchasing my second car from Beasley Ford. It was once again a pleasant experience. The sales people were very willing listeners and followed through with my wishes. Steve Weimer could not have been nicer. Beasley is an excellent dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that Steve was able to give you the customer service that you deserve and get you the vehicle that you wanted.Thank you for choosing us. If you need anything at all please let us know.

Best car buying experience!

Greg Ernst was awesome when it came to buying my 2014 Escape, that I refer my youngest daughter to Greg and she also purchased her 2014 Escape from Greg . We love our vehicles we were a little Leary for I had a bad experience at another Apple dealership. But Greg reassured me that Beasley Ford stands behind there customers. I call with a Question he always answers or returns my calls, goes beyond to make his customer's happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Shona for writing a review for our dealership we really appreciate it. We are happy to hear that Greg was able to help both you and your daughter get a vehicle. Customer satisfaction is very important to us and we are glad that Greg is able to provided you with the customer service that you deserve. Thank you again for choosing us. If you need anything please let us know.

My experience

They were very friendly. John Herbst was friendly, nice and full of information for me. He got everything i asked for. The price was average cause i think all cars are overpriced but that is just me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that John was able to give you the customer service that you deserve and made your experience so easy for you. Thank you again for choosing us and welcome to the family. If you need anything please let us know.

Excellent!

Excellent experience Joey was wonderful. Joey made my husband and I feel comfortable. He was honest and forthcoming. We would purchase future vehicles from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Carol for writing a review for our dealership we really appreciate it. We are happy to hear that Joey was able to give you the customer service that you deserve and made your experience so comfortable for you. Thank you again for choosing us and welcome to the family. If you need anything please let us know.

New Ford Fusion

Purchased a new vehicle last week, what an awesome car buying experience! Both Brian B. and Derrick A. were a pleasure to work with. Even the manager came over and discussed options, which for a used purchase seems rare now days. Love my new ride and will definitely be using apple for all purchases moving forward!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that our team was able to give you a awesome car buying experience and made sure you got a vehicle that you loved. Thank you again for choosing us and welcome to the family. If you need anything please let us know.

usedcar

it was excellent service, the car was in excellent shape, the was cleaned well, the sales man knew what he was talk about with the ford product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Richard for writing a review for our dealership we really appreciate it. We are happy to hear that Gregory was able to answer all your questions and help you get into the vehicle that you wanted. Thank you again for choosing us and welcome to the family. If you need anything please let us know.

Quick and Easy

Beginning to look for a replacement for our aging Chrysler Pacific crossover...and realizing that, in relation to external dimensions and internal space, the Ford Explorer seemed like a first-look vehicle. We started our quest at Beasley Ford in York, PA....and ended it a few hours later with a slightly used 2014 Explorer Sport with all the bells and whistles that measured up to the Pacifica. This is where and when we came in contact with John Plank (from whom my wife had purchased two vehicles in the past. John quickly acquainted us with the particular vehicle we were considering, doing a few test drives, and checking out the high-tech features. This is the first time ever that we made an auto purchase at the initial dealership in such a short period of time. Thanks to John Plank and his knowledge of both the vehicle and the purchaser's needs, we did the trade and drove away by the second day. Outstanding service....selection.....attitude....and product knowledge! Who could ask for more!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing a review for our dealership we really appreciate it. We are happy to hear that John was able to show you the vehicle that you were looking for and help make your decision to buy easy. Thank you again for choosing us. If you need anything please let us know.

Working relationship

Really liked working with Owen and David. They go above and beyond to make sure your happy with their service. Nice people to interface with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you Pat for writing a review for our dealership we really appreciate it. We are happy to hear that Owen and our team was able to give you the customer service that you deserve. Thank you again for choosing us and welcome to the family. If you need anything please let us know.