Reviews
Top notch!
Top notch! Very communicative , awesome Customer Service! Mustapha and Charlie were great to deal with during the purchase of my car. I am very excited to be working with them and driving a Genesis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gave Timely response to questions asked and were
Gave Timely response to questions asked and were responsive to changes requested along the way
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From start to finish, it was a great experience.
From start to finish, it was a great experience. Thank you to Genesis Kansas City.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy to schedule, took the amount of time they said it
Easy to schedule, took the amount of time they said it would and everyone was very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Genesis of Kansas City.
I had a great experience at Genesis of Kansas City. From my sales associate, Will, to the General manager, Mustafa, and the sales associates, they were all informative low key and able to answer all of my questions. I purchased our vehicle in less than five hours, including the test drives and paperwork. I would entertain purchasing another car from them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for always taking care of my service needs.
Thank you for always taking care of my service needs. The visits are to the point and the details of what's needed are conveyed in a way that I understand. I appreciate the customer service from each employee. Shoutout to Antonio for his kindness, knowledge and generosity during my service appointment. We don't always remember precisely what people say but we often walk away with how they make us feel. Thank you Genesis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best buying experience I’ve had.
Best buying experience I’ve had. I was in and out in less than 2 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was really easy to work with.
Was really easy to work with. Helpful, not pushy. Should be more dealers like this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Every aspect of my interaction with Genesis was very
Every aspect of my interaction with Genesis was very positive. From my phone call to schedule to my time at the service center. The candy is a nice touch!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Antonio was great as was the entire staff.
Antonio was great as was the entire staff. My Genesis gv70 was fixed and everyone was polite and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair