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Genesis of Kansas City

(241 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
New (866) 841-8269 (866) 841-8269
Used (888) 696-5075 (888) 696-5075
Service (866) 767-1056 (866) 767-1056

Reviews

(241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Kansas City from DealerRater.

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Top notch!

Top notch! Very communicative , awesome Customer Service! Mustapha and Charlie were great to deal with during the purchase of my car. I am very excited to be working with them and driving a Genesis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gave Timely response to questions asked and were

Gave Timely response to questions asked and were responsive to changes requested along the way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From start to finish, it was a great experience.

From start to finish, it was a great experience. Thank you to Genesis Kansas City.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy to schedule, took the amount of time they said it

Easy to schedule, took the amount of time they said it would and everyone was very nice.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a great experience at Genesis of Kansas City.

I had a great experience at Genesis of Kansas City. From my sales associate, Will, to the General manager, Mustafa, and the sales associates, they were all informative low key and able to answer all of my questions. I purchased our vehicle in less than five hours, including the test drives and paperwork. I would entertain purchasing another car from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thank you for always taking care of my service needs.

Thank you for always taking care of my service needs. The visits are to the point and the details of what's needed are conveyed in a way that I understand. I appreciate the customer service from each employee. Shoutout to Antonio for his kindness, knowledge and generosity during my service appointment. We don't always remember precisely what people say but we often walk away with how they make us feel. Thank you Genesis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best buying experience I’ve had.

Best buying experience I’ve had. I was in and out in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was really easy to work with.

Was really easy to work with. Helpful, not pushy. Should be more dealers like this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Every aspect of my interaction with Genesis was very

Every aspect of my interaction with Genesis was very positive. From my phone call to schedule to my time at the service center. The candy is a nice touch!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Antonio was great as was the entire staff.

Antonio was great as was the entire staff. My Genesis gv70 was fixed and everyone was polite and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.