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Genesis of Kansas City

(241 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–6:00pm 7:00am–6:00pm
Tuesday 10:00am–6:00pm 7:00am–6:00pm
Wednesday 10:00am–6:00pm 7:00am–6:00pm
Thursday 10:00am–6:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
New (866) 841-8269 (866) 841-8269
Used (888) 696-5075 (888) 696-5075
Service (866) 767-1056 (866) 767-1056

Reviews

(241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Kansas City from DealerRater.

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This was my first visit to this dealership and I couldn't

This was my first visit to this dealership and I couldn't be more pleased with my service advisor Antonio and all the others I dealt with in service. The work was done on time and everyone was friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love my GV80 and the service department’s customer

Love my GV80 and the service department’s customer service is always top notch. Wish they had loaner cars for customers that need one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Can't ask for a better experience!

Can't ask for a better experience! Best place in the country to buy your Genesis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our salesman Charlie was great to work with!

Our salesman Charlie was great to work with! He got us the exact car we were looking for and even though he and my husband could not agree on Bass vs Walleye, it was an overall a pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Professional from the top down.

Very Professional from the top down. Great experience and my salesman Charlie Hower was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Great people and a great dealership!!

The G90 certainly exceeds all my expectations.

The G90 certainly exceeds all my expectations. I am very impressed with the incredible integration of technology, performance and style, I literally say "Wow" every time I drive. Many thanks to Will Hower, Mustapha, Antonio and the entire operation at Genesis of Kansas City.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Antonio and staff are and have always been great to work

Antonio and staff are and have always been great to work with Great service and always polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car continues to lose brake fluid.

Car continues to lose brake fluid. Service had the car for three days and could find the leak. i will be bringing it back once i recover from knee surgery

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mustache Sinneh was great, so nice and accommodating.

Mustache Sinneh was great, so nice and accommodating. Would definitely recommend the dealership!! Matt Epley was also very nice. Very good dealership will even be better when the new facility is completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very professional.

Very professional. Prompt to return calls or texts. Knowledgeable about the products and market. Very clear and precise pricing negotiations...no mumbo jumbo about pricong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.