Reviews
Very good service. Prompt. They knew what they were...
Very good service. Prompt. They knew what they were doing. Got a complimentary wash after they were done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive comments about our service team! At Rothrock Motor Sales, we strive to provide an outstanding customer experience. We appreciate your support.
Great service at reasonable cost. Honest...
Great service at reasonable cost. Honest diagnosis.Service time could be improved. Overall good experience though.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We are sorry to hear your visit took longer than expected. Without reviews like yours, we wouldn’t be able to identify where our dealership could use improvements. If you would like to discuss this further, feel free to reach out to our General Manager, Ron Carl, at 484-223-0554 at your earliest convenience. Thank you again and we look forward to hearing from you.
Timely, friendly service. Car was a nice extra touch....
Timely, friendly service. Car was a nice extra touch. Worth the trip to Rothrock . Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!
They did an awesome job with my oil change. And also did...
They did an awesome job with my oil change. And also did courtesy wash for my truck. The service was very good 👍.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit! Take care.
The staff was friendly and the waiting area was clean. I...
The staff was friendly and the waiting area was clean. I was not attended to very quickly and the staff didn't give me an idea about how long my service would take.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi there – thank you for taking the time to let us know how we did. While we’re happy to hear you found our team to be friendly, it is unfortunate to hear you weren’t completely satisfied after leaving our dealership. Our team strives to keep every customer informed during their visit, so we apologize we missed that goal while assisting you. If you would like to discuss this further, feel free to reach out to our General Manager, Ron Carl, at 484-223-0554 at your convenience. Thank you.
Excellent service will definitely keep doing business at...
Excellent service will definitely keep doing business at this dealership will recommend to all my friends and family
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our team. Please let us know if there is anything else we can do for you. Thanks again!
The people I dealt with were very nice and I was in and...
The people I dealt with were very nice and I was in and out in about 2 hours
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! It is great to hear we got everything done in a timely manner for you. We hope to see you again soon!
Could not have been more satisfied with the overall...
Could not have been more satisfied with the overall experience. All parties involved were exemplary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive comments, Austin! We couldn’t be happier to hear that you're satisfied with your experience with us. We look forward to seeing you again in the future!
Great service. Simone was awesome to work with. Everyone...
Great service. Simone was awesome to work with. Everyone there was friendly and my car was fixed up to expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good overall. Simone was fantastic.
A great dealership with a large selection of vehicles....
A great dealership with a large selection of vehicles. Customer service was Priority from all I worked with in purchasing my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thanks again for taking the time to leave us this information about your recent visit. Take care!