Reviews
Awesome experience, everyone was ver knowledgeable,...
Awesome experience, everyone was ver knowledgeable, overall a great experience. Process was very quick, very nice and clean location
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting us know how we're doing! We pride ourselves on our knowledgeable and helpful team members. Come see us again soon!
The dealership is clean and has a nice little waiting...
The dealership is clean and has a nice little waiting room, for waiting for your vehicle to get done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad you were comfortable in our dealership while you waited for your vehicle to be serviced! We hope to work with you again in the future!
They are the best in customer service. My vehicle...
They are the best in customer service. My vehicle needed a great amount of work. They gave me a loaner car, fixed my vehicle and sent me on my merry way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We're so glad to see that you had such a positive experience with our team! We hope to work with you again in the future!
Had a wonder experience with Matthew Cautilli. Matthew...
Had a wonder experience with Matthew Cautilli. Matthew made an incredible impact on my vehicle. I definitely will recommended this man when it comes to satisfaction. Thank you again Matthew.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we strive for! It's great to hear that you were provided with an excellent experience by Matthew and our service team. We appreciate your business and look forward to seeing you on your next visit!
Went to the express lane for an oil change. Got me in and...
Went to the express lane for an oil change. Got me in and out sooner than expected. Took advantage of the free car wash too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's great to hear! Thank you for letting us know how we're doing. We are proud to have provided you with a quick and efficient service experience. Thank you for choosing Rothrock!
Excellent customer service and support. The sales person...
Excellent customer service and support. The sales person -Matt, was great to work with and explained the process in detail.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad to hear it! We strive to make every purchase experience an easy and enjoyable one and we're glad to have succeeded for you. Thank you for choosing us and we hope to see you again for your future car and service needs. Enjoy your new car!
Everything was great and the process was super fast....
Everything was great and the process was super fast. Would recommend buying from this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for rating us 5 stars! We strive to provide total customer satisfaction to our clients at every stage of the car buying process. It was a pleasure doing business with you, please let us know how we can help again in the future and enjoy your new car!
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Good interaction with service writer. Solid Wi-Fi and...
Good interaction with service writer. Solid Wi-Fi and waiting area sufficient. Easy access from main road
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We are so glad to hear that you were pleased with your service visit. Please come back and see us again soon!
Our vehicle had damage to the undercarriage. Our...
Our vehicle had damage to the undercarriage. Our insurance company gave us a few choices of repair shops but this one had the highest rating, so we chose to use them. Customer service went above and beyond to get our vehicle towed to their location even though it was not their responsibility to tow it. The insurance company fell short on their end. Estimate came back in a timely manner and it was full explained how long it would take to get parts in and repairs completed. Car runs smoothly and in great working order. Very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We were happy to help get you back on the road and we're so glad to hear how pleased you are with the outcome. We will pass along your compliments to our service team. Thank you for choosing Rothrock and we hope to see you again for your future service needs!
Wonderfully clean facility, very helpful employees....
Wonderfully clean facility, very helpful employees. Would recommend this wonderful facility in a NY minute!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We will pass along your compliments to our team. We value your business and look forward to working with you again!